IDEAS home Printed from https://ideas.repec.org/a/eee/hepoli/v48y1999i2p119-134.html
   My bibliography  Save this article

Assessing the performance of NHS Hospital Trusts: the role of `hard' and `soft' information

Author

Listed:
  • Goddard, Maria
  • Mannion, Russell
  • Smith, Peter C.

Abstract

No abstract is available for this item.

Suggested Citation

  • Goddard, Maria & Mannion, Russell & Smith, Peter C., 1999. "Assessing the performance of NHS Hospital Trusts: the role of `hard' and `soft' information," Health Policy, Elsevier, vol. 48(2), pages 119-134, August.
  • Handle: RePEc:eee:hepoli:v:48:y:1999:i:2:p:119-134
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0168-8510(99)00035-4
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Swedberg, R, 1992. "Schumpeter's Early Work," Journal of Evolutionary Economics, Springer, vol. 2(1), pages 65-82, March.
    2. Graeme S. Pauley & Richard J. Ormerod, 1998. "The Evolution of a Performance Measurement Project at RTZ," Interfaces, INFORMS, vol. 28(4), pages 94-118, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Claudiu CICEA, 2011. "Consideration Regarding Cost’S Evaluation In Healthcare Area," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 1(1), pages 37-48, December.
    2. Gale, Nicola & Dowswell, George & Greenfield, Sheila & Marshall, Tom, 2017. "Street-level diplomacy? Communicative and adaptive work at the front line of implementing public health policies in primary care," Social Science & Medicine, Elsevier, vol. 177(C), pages 9-18.
    3. Magdalena Kludacz-Alessandri, 2016. "Non-financial dimensions of measurement and assessment in the performance model for hospitals," Managerial Economics, AGH University of Science and Technology, Faculty of Management, vol. 17(1), pages 93-121.
    4. Allen, Pauline & Croxson, Bronwyn & Roberts, Jennifer A. & Archibald, Kate & Crawshaw, Shirley & Taylor, Lynda, 2002. "The use of contracts in the management of infectious disease related risk in the NHS internal market," Health Policy, Elsevier, vol. 59(3), pages 257-281, March.
    5. Martin, Graham P. & McKee, Lorna & Dixon-Woods, Mary, 2015. "Beyond metrics? Utilizing ‘soft intelligence’ for healthcare quality and safety," Social Science & Medicine, Elsevier, vol. 142(C), pages 19-26.
    6. Exworthy, Mark & Frosini, Francesca, 2008. "Room for manoeuvre?: Explaining local autonomy in the English National Health Service," Health Policy, Elsevier, vol. 86(2-3), pages 204-212, May.
    7. Antonio Nicita, 2004. "Il pendolo delle riforme nei sistemi sanitari europei," Working Papers CERM 05-2004, Competitività, Regole, Mercati (CERM).
    8. Devaney, John & Spratt, Trevor, 2009. "Child abuse as a complex and wicked problem: Reflecting on policy developments in the United Kingdom in working with children and families with multiple problems," Children and Youth Services Review, Elsevier, vol. 31(6), pages 635-641, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. M den Hengst & G-J de Vreede & R Maghnouji, 2007. "Using soft OR principles for collaborative simulation: a case study in the Dutch airline industry," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(5), pages 669-682, May.
    2. Frederic H. Murphy, 2005. "ASP, The Art and Science of Practice: Elements of a Theory of the Practice of Operations Research: Expertise in Practice," Interfaces, INFORMS, vol. 35(4), pages 313-322, August.
    3. Small, Adrian & Wainwright, David, 2018. "Privacy and security of electronic patient records – Tailoring multimethodology to explore the socio-political problems associated with Role Based Access Control systems," European Journal of Operational Research, Elsevier, vol. 265(1), pages 344-360.
    4. R Ormerod, 2005. "Putting soft OR methods to work: the case of IS strategy development for the UK Parliament," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 56(12), pages 1379-1398, December.
    5. Espinosa, Angela & Reficco, Ezequiel & Martínez, Andrea & Guzmán, David, 2015. "A methodology for supporting strategy implementation based on the VSM: A case study in a Latin-American multi-national," European Journal of Operational Research, Elsevier, vol. 240(1), pages 202-212.
    6. R J Ormerod, 2008. "The transformation competence perspective," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(11), pages 1435-1448, November.
    7. Irena Ali & Mathew Zuparic & Iain Macleod & Phuong La & Yi Yue, 2017. "Complex socio-organisational phenomena and ill-defined problem spaces: a multi-method approach to the rescue," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(8), pages 919-934, August.
    8. Howick, Susan & Ackermann, Fran, 2011. "Mixing OR methods in practice: Past, present and future directions," European Journal of Operational Research, Elsevier, vol. 215(3), pages 503-511, December.
    9. R J Ormerod, 2005. "Intellectual and practical journeys," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 56(7), pages 874-876, July.
    10. Georgiou, Ion, 2012. "Messing about in transformations: Structured systemic planning for systemic solutions to systemic problems," European Journal of Operational Research, Elsevier, vol. 223(2), pages 392-406.
    11. Mingers, John & Rosenhead, Jonathan, 2004. "Problem structuring methods in action," European Journal of Operational Research, Elsevier, vol. 152(3), pages 530-554, February.
    12. K Kotiadis & J Mingers, 2006. "Combining PSMs with hard OR methods: the philosophical and practical challenges," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(7), pages 856-867, July.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:hepoli:v:48:y:1999:i:2:p:119-134. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu or the person in charge (email available below). General contact details of provider: http://www.elsevier.com/locate/healthpol .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.