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Knowledge management infrastructure to support quality improvement: A qualitative study of maternity services in four European hospitals

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  • Karltun, Anette
  • Sanne, Johan M.
  • Aase, Karina
  • Anderson, Janet E.
  • Fernandes, Alexandra
  • Fulop, Naomi J.
  • Höglund, Par J.
  • Andersson-Gare, Boel

Abstract

The influence of multilevel healthcare system interactions on clinical quality improvement (QI) is still largely unexplored. Through the lens of knowledge management (KM) theory, this study explores how hospital managers can enhance the conditions for clinical QI given the specific multilevel and professional interactions in various healthcare systems.

Suggested Citation

  • Karltun, Anette & Sanne, Johan M. & Aase, Karina & Anderson, Janet E. & Fernandes, Alexandra & Fulop, Naomi J. & Höglund, Par J. & Andersson-Gare, Boel, 2020. "Knowledge management infrastructure to support quality improvement: A qualitative study of maternity services in four European hospitals," Health Policy, Elsevier, vol. 124(2), pages 205-215.
    • Handle: RePEc:eee:hepoli:v:124:y:2020:i:2:p:205-215
    DOI: 10.1016/j.healthpol.2019.11.005
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    References listed on IDEAS

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    1. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
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    Cited by:

    1. Sun-Weng Huang & James J. H. Liou & Hai-Hua Chuang & Gwo-Hshiung Tzeng, 2021. "Using a Modified VIKOR Technique for Evaluating and Improving the National Healthcare System Quality," Mathematics, MDPI, vol. 9(12), pages 1-21, June.

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