Satisfaction across urban consumers of smallholder-produced teak (Tectona grandis L.f.) poles in South Benin
Author
Abstract
Suggested Citation
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Dossabhoy, Nasswan S. & Berger, Paul D., 2002. "Business school research: bridging the gap between producers and consumers," Omega, Elsevier, vol. 30(4), pages 301-314, August.
- Kelley, Scott W. & Turley, L. W., 2001. "Consumer perceptions of service quality attributes at sporting events," Journal of Business Research, Elsevier, vol. 54(2), pages 161-166, November.
- Eugene W. Anderson & Mary W. Sullivan, 1993. "The Antecedents and Consequences of Customer Satisfaction for Firms," Marketing Science, INFORMS, vol. 12(2), pages 125-143.
- John R. Hauser & Duncan I. Simester & Birger Wernerfelt, 1994. "Customer Satisfaction Incentives," Marketing Science, INFORMS, vol. 13(4), pages 327-350.
- Brunsø, Karen & Fjord, Thomas Ahle & Grunert, Klaus G., 2002. "Consumers' food choice and quality perception," MAPP Working Papers 77, University of Aarhus, Aarhus School of Business, The MAPP Centre.
- Close, Angeline G. & Kukar-Kinney, Monika, 2010. "Beyond buying: Motivations behind consumers' online shopping cart use," Journal of Business Research, Elsevier, vol. 63(9-10), pages 986-992, September.
- Stiglitz, Joseph E, 1987. "The Causes and Consequences of the Dependence of Quality on Price," Journal of Economic Literature, American Economic Association, vol. 25(1), pages 1-48, March.
- Kilchling, Petra & Hansmann, Ralf & Seeland, Klaus, 2009. "Demand for non-timber forest products: Surveys of urban consumers and sellers in Switzerland," Forest Policy and Economics, Elsevier, vol. 11(4), pages 294-300, July.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Ehara, Makoto & Samejima, Hiromitsu & Yamanoshita, Makino & Asada, Yoko & Shogaki, Yutaro & Yano, Masato & Hyakumura, Kimihiko, 2019. "REDD+ engagement types preferred by Japanese private firms: The challenges and opportunities in relation to private sector participation," Forest Policy and Economics, Elsevier, vol. 106(C), pages 1-1.
- Aoudji, Augustin K.N. & Adégbidi, Anselme & Agbo, Valentin & Atindogbé, Gilbert & Toyi, Mireille S.S. & Yêvidé, Armand S.I. & Ganglo, Jean C. & Lebailly, Philippe, 2012. "Functioning of farm-grown timber value chains: Lessons from the smallholder-produced teak (Tectona grandis L.f.) poles value chain in Southern Benin," Forest Policy and Economics, Elsevier, vol. 15(C), pages 98-107.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Roland T. Rust & Tuck Siong Chung, 2006. "Marketing Models of Service and Relationships," Marketing Science, INFORMS, vol. 25(6), pages 560-580, 11-12.
- Zheyin (Jane) Gu & Yunchuan Liu, 2018. "Why would a big retailer refuse to collaborate on manufacturer SPIFF programs?," Quantitative Marketing and Economics (QME), Springer, vol. 16(4), pages 441-472, December.
- Ming-Lu Wu, 2014. "Cross-border comparative studies of service quality and consumer satisfaction: some empirical results," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 4(1), pages 89-106, June.
- Kato, Ryo & Hoshino, Takahiro, 2021.
"Unplanned purchase of new products,"
Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
- Ryo Kato & Takahiro Hoshino, 2020. "Unplanned Purchase of New Products," Discussion Paper Series DP2020-18, Research Institute for Economics & Business Administration, Kobe University.
- Ezlika Ghazali & Bang Nguyen & Dilip S. Mutum & Amrul Asraf Mohd-Any, 2016. "Constructing online switching barriers: examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(2), pages 157-171, May.
- Ajay Kalra & Mengze Shi & Kannan Srinivasan, 2003. "Salesforce Compensation Scheme and Consumer Inferences," Management Science, INFORMS, vol. 49(5), pages 655-672, May.
- Sweeney, Jill & Swait, Joffre, 2008. "The effects of brand credibility on customer loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 15(3), pages 179-193.
- Ahmed Khwaja & Nathan Yang, 2022. "Quantifying the link between employee engagement, and customer satisfaction and retention in the car rental industry," Quantitative Marketing and Economics (QME), Springer, vol. 20(3), pages 275-292, September.
- Andreas Herrmann & Frank Huber & Martin Wricke, 1999. "Die Herausbildung von Zufriedenheits-urteilen bei Alternativenbetrachtung," Schmalenbach Journal of Business Research, Springer, vol. 51(7), pages 677-692, July.
- Rust, Roland T. & Metters, Richard, 1996. "Mathematical models of service," European Journal of Operational Research, Elsevier, vol. 91(3), pages 427-439, June.
- März, Armin & Lachner, Michael & Heumann, Christian G. & Schumann, Jan H. & von Wangenheim, Florian, 2021. "How You Remind Me! The Influence of Mobile Push Notifications on Success Rates in Last-Minute Bidding," Journal of Interactive Marketing, Elsevier, vol. 54(C), pages 11-24.
- Philipp Afèche & Mojtaba Araghi & Opher Baron, 2017. "Customer Acquisition, Retention, and Service Access Quality: Optimal Advertising, Capacity Level, and Capacity Allocation," Manufacturing & Service Operations Management, INFORMS, vol. 19(4), pages 674-691, October.
- Hui, Xiang & Klein, Tobias & Stahl, Konrad, 2022.
"Learning from Online Ratings,"
CEPR Discussion Papers
17006, C.E.P.R. Discussion Papers.
- Xiang Hui & Tobias J. Klein & Konrad O. Stahl, 2024. "Learning from Online Ratings," CESifo Working Paper Series 11171, CESifo.
- Xiang Hui & Tobias J. Klein & Konrad Stahl, 2024. "Learning From Online Ratings," CRC TR 224 Discussion Paper Series crctr224_2024_532, University of Bonn and University of Mannheim, Germany.
- Angulo-Ruiz, Fernando & Pergelova, Albena & Cheben, Juraj & Angulo-Altamirano, Eladio, 2016. "A cross-country study of marketing effectiveness in high-credence services," Journal of Business Research, Elsevier, vol. 69(9), pages 3636-3644.
- Andreas Herrmann & Michael D. Johnson, 1999. "Die Kundenzufriedenheit als Bestimmungsfaktor der Kundenbindung," Schmalenbach Journal of Business Research, Springer, vol. 51(6), pages 579-598, June.
- Affortunato Francesca & Ciommi Mariateresa & Furia Donatella & Vaccaro Enrico, 2010. "International Specialization And Vertical Differentiation," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 146-150, July.
- Yeung, Matthew C.H. & Ramasamy, Bala & Chen, Junsong & Paliwoda, Stan, 2013.
"Customer satisfaction and consumer expenditure in selected European countries,"
International Journal of Research in Marketing, Elsevier, vol. 30(4), pages 406-416.
- Matthew C. H. Yeung & Bala Ramasamy & Junsong Chen & Stanley J. Paliwoda, 2013. "Customer satisfaction and consumer expenditure in selected European countries," Post-Print hal-02312298, HAL.
- Vishal Gaur & Young-Hoon Park, 2007. "Asymmetric Consumer Learning and Inventory Competition," Management Science, INFORMS, vol. 53(2), pages 227-240, February.
- Yanlong Guo & Jiaying Yu & Han Zhang & Zuoqing Jiang, 2022. "A Study on Cultural Context Perception in Huizhou Cultural and Ecological Reserve Based on Multi-Criteria Decision Analysis," Sustainability, MDPI, vol. 14(24), pages 1-20, December.
- Brady, Michael K. & Robertson, Christopher J. & Cronin, J. Joseph, 2001. "Managing behavioral intentions in diverse cultural environments: an investigation of service quality, service value, and satisfaction for American and Ecuadorian fast-food customers," Journal of International Management, Elsevier, vol. 7(2), pages 129-149.
More about this item
Keywords
Consumer Satisfaction Profile Smallholder forestry Teak pole Marketing;Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:forpol:v:13:y:2011:i:8:p:642-651. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/forpol .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.