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How technological innovation influence operational risk: Evidence from banks in China

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  • Hu, Mingya
  • Zhang, Yongjie
  • Feng, Xu
  • Xiong, Xiong

Abstract

We use data on banks' patent applications and legal or regulatory violations by commercial banks to demonstrate that technological innovation increases operational risk in banks. This increase in risk is due to the introduction of complex technology, which may elevate the likelihood of technical malfunctions, especially when there is a misalignment between staff proficiency and the demands of these advanced systems. Furthermore, the impact of technological innovation on operational risk is predominantly observed in non-state-owned banks, banks with employees of lower educational levels, and banks with high levels of digitalization. Additionally, this effect is pronounced in banks lacking a history of technological failures and those operating within highly competitive environments. Overall, our findings underscore the effect of technological innovation on the operational management of commercial banks.

Suggested Citation

  • Hu, Mingya & Zhang, Yongjie & Feng, Xu & Xiong, Xiong, 2024. "How technological innovation influence operational risk: Evidence from banks in China," International Review of Financial Analysis, Elsevier, vol. 95(PB).
  • Handle: RePEc:eee:finana:v:95:y:2024:i:pb:s1057521924004125
    DOI: 10.1016/j.irfa.2024.103480
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    Cited by:

    1. Munther Al-Nimer, 2024. "Innovation Capacity as a Mediating Mechanism Between Strategic Risk Integration and ESG Performance: Evidence from Jordanian Banks," IJFS, MDPI, vol. 12(4), pages 1-21, December.

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    More about this item

    Keywords

    Technological innovation; Operational risk; Financial technology; Operational error;
    All these keywords.

    JEL classification:

    • G2 - Financial Economics - - Financial Institutions and Services
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

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