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Evaluation of a systems-level technical assistance program to support youth with complex behavioral health needs

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  • Olson, Jonathan R.
  • Berntson, Taylor
  • Zabel, Michelle D.
  • Matarese, Marlene
  • Bruns, Eric J.

Abstract

The National Technical Assistance Network for Children’s Behavioral Health (TA Network) supports the development and implementation of Systems of Care (SOC) for youth with serious emotional disorders and their families in states, tribes, territories, and communities throughout the United States. The purpose of the current research was to conduct an evaluation of the TA Network to assess: The degree to which it has deployed research-based elements of TA; levels of participant satisfaction; types and scope of TA services provided; and systems-level outcomes. Study participants were drawn from a stratified random sample of SOC grant recipients who received technical support from the TA Network between 2013 and 2017. Results suggest that the TA Network has encompassed research-based elements of effective TA. Participants rated their interactions with the network very highly, and they accessed a wide variety of resources from the network. Finally, participants reported a variety of systems-level outcomes associated with TA Network support. Together, these findings underscore the importance of structuring TA systems to tailor support to fit with recipients’ needs, build positive, proactive relationships, and offer services of sufficient dosage. Given the lack of rigorous evaluations on provision of TA, future studies can confirm the degree to which such tailored approaches to TA result in increased satisfaction, more effective implementation of SOC principles, and ultimately improved outcomes for youth and families.

Suggested Citation

  • Olson, Jonathan R. & Berntson, Taylor & Zabel, Michelle D. & Matarese, Marlene & Bruns, Eric J., 2022. "Evaluation of a systems-level technical assistance program to support youth with complex behavioral health needs," Evaluation and Program Planning, Elsevier, vol. 92(C).
    • Handle: RePEc:eee:epplan:v:92:y:2022:i:c:s0149718922000131
    DOI: 10.1016/j.evalprogplan.2022.102059
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    References listed on IDEAS

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    1. Perkins, Daniel F. & Feinberg, Mark E. & Greenberg, Mark T. & Johnson, Lesley E. & Chilenski, Sarah Meyer & Mincemoyer, Claudia C. & Spoth, Richard L., 2011. "Team factors that predict to sustainability indicators for community-based prevention teams," Evaluation and Program Planning, Elsevier, vol. 34(3), pages 283-291, August.
    2. Chilenski, Sarah M. & Perkins, Daniel F. & Olson, Jonathan & Hoffman, Lesa & Feinberg, Mark E. & Greenberg, Mark & Welsh, Janet & Crowley, D. Max & Spoth, Richard, 2016. "The power of a collaborative relationship between technical assistance providers and community prevention teams: A correlational and longitudinal study," Evaluation and Program Planning, Elsevier, vol. 54(C), pages 19-29.
    3. Pires, Sheila A., 2010. "How states, tribes and localities are re-defining systems of care," Evaluation and Program Planning, Elsevier, vol. 33(1), pages 24-27, February.
    4. Olson, Jonathan R. & McCarthy, Kimberly J. & Perkins, Daniel F. & Borden, Lynne M., 2018. "A formative evaluation of a coach-based technical assistance model for youth- and family-focused programming," Evaluation and Program Planning, Elsevier, vol. 67(C), pages 29-37.
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