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The impact of a continuing training program on the perceived improvement in quality of health care delivered by health care professionals

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  • Gracía-Pérez, María Luisa
  • Gil-Lacruz, Marta

Abstract

There is abundant scientific literature concerning factors that affect patients’ perceptions of the quality of health care. However, there are few published works that consider the opinions of health care professionals. This article aims to conjointly analyse two organisational strategies that determine professional health care practice: continuous training and quality of care. The objective is to examine the opinions of physicians and nurses on the improvement of the quality of care after a ‘learning by doing’ program. An evaluation method was designed that integrates the main variables that intervene in quality of care. An online questionnaire was utilised for collecting opinions on the effects of the training program. A total of 184 nurses and 180 other medical professionals participated in the program and all of them were asked to complete the questionnaire. A descriptive, and inferential statistical analysis was undertaken and results showed that there is a direct relationship between perceptions about: satisfaction, professional competence, training modality, optimisation of health resources and quality of care.

Suggested Citation

  • Gracía-Pérez, María Luisa & Gil-Lacruz, Marta, 2018. "The impact of a continuing training program on the perceived improvement in quality of health care delivered by health care professionals," Evaluation and Program Planning, Elsevier, vol. 66(C), pages 33-38.
    • Handle: RePEc:eee:epplan:v:66:y:2018:i:c:p:33-38
    DOI: 10.1016/j.evalprogplan.2017.09.009
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    References listed on IDEAS

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    1. Medina, L. & Acosta-Pérez, E. & Velez, C. & Martínez, G. & Rivera, M. & Sardiñas, L. & Pattatucci, A., 2015. "Training and capacity building evaluation: Maximizing resources and results with Success Case Method," Evaluation and Program Planning, Elsevier, vol. 52(C), pages 126-132.
    2. Compton, Don & Baizerman, Michael & Preskill, Hallie & Rieker, Patricia & Miner, Kathleen, 2001. "Developing evaluation capacity while improving evaluation training in public health: the American Cancer Society's Collaborative Evaluation Fellows Project," Evaluation and Program Planning, Elsevier, vol. 24(1), pages 33-40, February.
    3. González Mirasol, Esteban & Gómez García, Mª Teresa & Lobo Abascal, Paloma & Moreno Selva, Rocio & Fuentes Rozalén, Ana Mª & González Merlo, Gaspar, 2015. "Analysis of perception of training in graduates of the Faculty of Medicine at Universidad de Castilla-Mancha," Evaluation and Program Planning, Elsevier, vol. 52(C), pages 169-175.
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    Cited by:

    1. S. Ong, Ardvin Kester & Prasetyo, Yogi Tri & Chuenyindee, Thanatorn & Young, Michael Nayat & Doma, Bonifacio T. & Caballes, Dennis G. & Centeno, Raffy S. & Morfe, Anthony S. & Bautista, Christine S., 2022. "Preference analysis on the online learning attributes among senior high school students during the COVID-19 pandemic: A conjoint analysis approach," Evaluation and Program Planning, Elsevier, vol. 92(C).
    2. Marta Gil-Lacruz & María Luisa Gracia-Pérez & Ana Isabel Gil-Lacruz, 2019. "Learning by Doing and Training Satisfaction: An Evaluation by Health Care Professionals," IJERPH, MDPI, vol. 16(8), pages 1-13, April.

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