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Swedish energy advisers' perceptions regarding and suggestions for fulfilling homeowner expectations

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  • Mahapatra, Krushna
  • Nair, Gireesh
  • Gustavsson, Leif

Abstract

Municipality energy advice services were re-introduced in Sweden in 1998 as a way of advising end-users, mainly owners of detached houses, on energy issues. In this paper, we investigate Swedish energy advisers' perceptions of homeowners' awareness of the energy advice service and their perceived ability to fulfil homeowners' expectations. Our study is based on a mail-in questionnaire survey conducted in 2009 and distributed to municipality energy advisers in all municipalities in Sweden. About 66% of the energy advisers responded. The results show that 43% of the energy advisers thought that fewer than 50% of the homeowners were aware of the service and that mass media advertisements and presentations at different organisations could improve homeowner awareness. Energy adviser attitudes, job satisfaction, and the perception that the advisers possessed up-to-date and good knowledge and sufficient financial resources to execute their duties had a significant influence on their perceived ability to fulfil homeowner expectations. Increased training in technical aspects of energy measures and increased financial support were the two measures most widely suggested as a means to improve energy advisers' performance.

Suggested Citation

  • Mahapatra, Krushna & Nair, Gireesh & Gustavsson, Leif, 2011. "Swedish energy advisers' perceptions regarding and suggestions for fulfilling homeowner expectations," Energy Policy, Elsevier, vol. 39(7), pages 4264-4273, July.
    • Handle: RePEc:eee:enepol:v:39:y:2011:i:7:p:4264-4273
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    2. Feser, Daniel & Bizer, Kilian & Rudolph-Cleff, Annette & Schulze, Joachim, 2016. "Energy audits in a private firm environment: Energy efficiency consultants' cost calculation for innovative technologies in the housing sector," University of Göttingen Working Papers in Economics 275, University of Goettingen, Department of Economics.
    3. Feser, Daniel & Proeger, Till, 2015. "Asymmetric information as a barrier to knowledge spillovers in expert markets," University of Göttingen Working Papers in Economics 259, University of Goettingen, Department of Economics.
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    5. Daniel Feser & Till Proeger, 2017. "Asymmetric information as a barrier to knowledge spillovers in expert markets," International Entrepreneurship and Management Journal, Springer, vol. 13(1), pages 211-232, March.
    6. Owen, A. & Mitchell, G. & Gouldson, A., 2014. "Unseen influence—The role of low carbon retrofit advisers and installers in the adoption and use of domestic energy technology," Energy Policy, Elsevier, vol. 73(C), pages 169-179.
    7. Mignon, Ingrid & Winberg, Lisa, 2023. "The role of public energy advising in sustainability transitions – empirical evidence from Sweden," Energy Policy, Elsevier, vol. 177(C).
    8. Are E. Kjeang & Jenny Palm & G. Venkatesh, 2017. "Local Energy Advising in Sweden: Historical Development and Lessons for Future Policy-Making," Sustainability, MDPI, vol. 9(12), pages 1-13, December.
    9. Miniaci, Raffaele & Scarpa, Carlo & Valbonesi, Paola, 2014. "Energy affordability and the benefits system in Italy," Energy Policy, Elsevier, vol. 75(C), pages 289-300.
    10. Feser, Daniel & Runst, Petrik, 2016. "Energy efficiency consultants as change agents? Examining the reasons for EECs’ limited success," Energy Policy, Elsevier, vol. 98(C), pages 309-317.
    11. Ortega-Izquierdo, Margarita & Paredes-Salvador, Andrés & Montoya-Rasero, Carlos, 2019. "Analysis of the decision making factors for heating and cooling systems in Spanish households," Renewable and Sustainable Energy Reviews, Elsevier, vol. 100(C), pages 175-185.
    12. Raffaele Miniaci & Carlo Scarpa & Paola Valbonesi, 2014. "Fuel poverty and the energy benefits system: The Italian case," IEFE Working Papers 66, IEFE, Center for Research on Energy and Environmental Economics and Policy, Universita' Bocconi, Milano, Italy.
    13. García-Maroto, I. & García-Maraver, A. & Muñoz-Leiva, F. & Zamorano, M., 2015. "Consumer knowledge, information sources used and predisposition towards the adoption of wood pellets in domestic heating systems," Renewable and Sustainable Energy Reviews, Elsevier, vol. 43(C), pages 207-215.

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