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Benchmarking online dispatch algorithms for Emergency Medical Services

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  • Jagtenberg, C.J.
  • van den Berg, P.L.
  • van der Mei, R.D.

Abstract

Providers of Emergency Medical Services (EMS) face the online ambulance dispatch problem, in which they decide which ambulance to send to an incoming incident. Their objective is to minimize the fraction of arrivals later than a target time. Today, the gap between existing solutions and the optimum is unknown, and we provide a bound for this gap.

Suggested Citation

  • Jagtenberg, C.J. & van den Berg, P.L. & van der Mei, R.D., 2017. "Benchmarking online dispatch algorithms for Emergency Medical Services," European Journal of Operational Research, Elsevier, vol. 258(2), pages 715-725.
    • Handle: RePEc:eee:ejores:v:258:y:2017:i:2:p:715-725
    DOI: 10.1016/j.ejor.2016.08.061
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    References listed on IDEAS

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    Cited by:

    1. Bélanger, V. & Lanzarone, E. & Nicoletta, V. & Ruiz, A. & Soriano, P., 2020. "A recursive simulation-optimization framework for the ambulance location and dispatching problem," European Journal of Operational Research, Elsevier, vol. 286(2), pages 713-725.
    2. Jing Liu & Ruilin Ouyang & Chun-An Chou & Jacqueline Griffin, 2023. "An Analytical Approach for Dispatch Operations of Emergency Medical Services: A Case Study of COVID-19," SN Operations Research Forum, Springer, vol. 4(2), pages 1-36, June.
    3. Bélanger, V. & Ruiz, A. & Soriano, P., 2019. "Recent optimization models and trends in location, relocation, and dispatching of emergency medical vehicles," European Journal of Operational Research, Elsevier, vol. 272(1), pages 1-23.
    4. Matinrad, Niki & Granberg, Tobias Andersson, 2023. "Optimal pre-dispatch task assignment of volunteers in daily emergency response," Socio-Economic Planning Sciences, Elsevier, vol. 87(PB).
    5. Carvalho, A.S. & Captivo, M.E. & Marques, I., 2020. "Integrating the ambulance dispatching and relocation problems to maximize system’s preparedness," European Journal of Operational Research, Elsevier, vol. 283(3), pages 1064-1080.

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