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Offshore outsourcing decision making: A policy-maker's perspective

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  • Tjader, Youxu Cai
  • Shang, Jennifer S.
  • Vargas, Luis G.

Abstract

This research aims at finding the best governing policy for offshore outsourcing of business activities. We use Analytical Network Process, a multicriteria decision making methodology, to create the evaluation framework. From the perspective of decision makers, stakeholders, and influence groups, four policy options are evaluated with respect to approximately 50 economic, political, technological and other factors. The model provides both long-term and short-term views of the outsourcing issue concerned to all parties. The all-inclusive approach helps policy makers to decide on the best policy and has the potential to ease tension between proponents and opponents of offshore outsourcing.

Suggested Citation

  • Tjader, Youxu Cai & Shang, Jennifer S. & Vargas, Luis G., 2010. "Offshore outsourcing decision making: A policy-maker's perspective," European Journal of Operational Research, Elsevier, vol. 207(1), pages 434-444, November.
  • Handle: RePEc:eee:ejores:v:207:y:2010:i:1:p:434-444
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    Cited by:

    1. Tjader, Youxu & May, Jerrold H. & Shang, Jennifer & Vargas, Luis G. & Gao, Ning, 2014. "Firm-level outsourcing decision making: A balanced scorecard-based analytic network process model," International Journal of Production Economics, Elsevier, vol. 147(PC), pages 614-623.
    2. Modak, Mousumi & Ghosh, Kunal Kanti & Pathak, Khanindra, 2019. "A BSC-ANP approach to organizational outsourcing decision support-A case study," Journal of Business Research, Elsevier, vol. 103(C), pages 432-447.
    3. Gunasekaran, Angappa & Irani, Zahir & Choy, King-Lun & Filippi, Lionel & Papadopoulos, Thanos, 2015. "Performance measures and metrics in outsourcing decisions: A review for research and applications," International Journal of Production Economics, Elsevier, vol. 161(C), pages 153-166.
    4. Saaty, Thomas L. & Shang, Jennifer S., 2011. "An innovative orders-of-magnitude approach to AHP-based mutli-criteria decision making: Prioritizing divergent intangible humane acts," European Journal of Operational Research, Elsevier, vol. 214(3), pages 703-715, November.
    5. Gunasekaran, Angappa & Ngai, Eric W.T., 2012. "The future of operations management: An outlook and analysis," International Journal of Production Economics, Elsevier, vol. 135(2), pages 687-701.
    6. Awasthy, Prakash & Hazra, Jishnu, 2020. "Collaboration under outcome-based contracts for information technology services," European Journal of Operational Research, Elsevier, vol. 286(1), pages 350-359.

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