Multicriteria methodology for the evaluation of a Greek engineering department
Author
Abstract
Suggested Citation
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Grigoroudis, E. & Siskos, Y., 2002. "Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method," European Journal of Operational Research, Elsevier, vol. 143(1), pages 148-170, November.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Meløn, Mønica García & Aragonés Beltran, Pablo & Carmen González Cruz, M., 2008. "An AHP-based evaluation procedure for Innovative Educational Projects: A face-to-face vs. computer-mediated case study," Omega, Elsevier, vol. 36(5), pages 754-765, October.
- Johnes, Jill, 2015. "Operational Research in education," European Journal of Operational Research, Elsevier, vol. 243(3), pages 683-696.
- Nikolaidis, Yiannis & Dimitriadis, Sotirios G., 2014. "On the student evaluation of university courses and faculty members’ teaching performance," European Journal of Operational Research, Elsevier, vol. 238(1), pages 199-207.
- Arabatzis, Garyfallos & Grigoroudis, Evangelos, 2010. "Visitors' satisfaction, perceptions and gap analysis: The case of Dadia-Lefkimi-Souflion National Park," Forest Policy and Economics, Elsevier, vol. 12(3), pages 163-172, March.
- Grigoroudis, Evangelos & Litos, Charalambos & Moustakis, Vassilis A. & Politis, Yannis & Tsironis, Loukas, 2008. "The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach," European Journal of Operational Research, Elsevier, vol. 187(3), pages 1346-1357, June.
- Kunsch, Pierre L. & Ishizaka, Alessio, 2018. "Multiple-criteria performance ranking based on profile distributions: An application to university research evaluations," Mathematics and Computers in Simulation (MATCOM), Elsevier, vol. 154(C), pages 48-64.
- Bana e Costa, Carlos A. & Oliveira, Mónica D., 2012. "A multicriteria decision analysis model for faculty evaluation," Omega, Elsevier, vol. 40(4), pages 424-436.
- Bérangère Gosse & Christian Hurson, 2016. "Assessment and improvement of employee job-satisfaction: a full-scale implementation of MUSA methodology on newly recruited personnel in a major French organisation," Annals of Operations Research, Springer, vol. 247(2), pages 657-675, December.
- Yeh, Chung-Hsing & Xu, Yan, 2013. "Managing critical success strategies for an enterprise resource planning project," European Journal of Operational Research, Elsevier, vol. 230(3), pages 604-614.
- Chang, Yu-Hern & Yeh, Chung-Hsing & Wu, Pei-Syuan, 2018. "Evaluating airline crisis management performance: The cases of flights GE222 and GE235 crash accidents," Journal of Air Transport Management, Elsevier, vol. 70(C), pages 62-72.
- Xu, Yan & Yeh, Chung-Hsing, 2012. "An integrated approach to evaluation and planning of best practices," Omega, Elsevier, vol. 40(1), pages 65-78, January.
- Chang, Yu-Hern & Yeh, Chung-Hsing, 2016. "Managing corporate social responsibility strategies of airports: The case of Taiwan’s Taoyuan International Airport Corporation," Transportation Research Part A: Policy and Practice, Elsevier, vol. 92(C), pages 338-348.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Xingli Wu & Huchang Liao & Chonghui Zhang, 2024. "Importance-performance analysis to develop product/service improvement strategies through online reviews with reliability," Annals of Operations Research, Springer, vol. 342(3), pages 1905-1924, November.
- Aikaterini Zerva & Evangelos Grigoroudis & Evangelia Karasmanaki & Georgios Tsantopoulos, 2021. "Multiple criteria analysis of citizens’ information and trust in climate change actions," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(5), pages 7706-7727, May.
- J-B Yang & D-L Xu & X Xie & A K Maddulapalli, 2011. "Multicriteria evidential reasoning decision modelling and analysis—prioritizing voices of customer," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(9), pages 1638-1654, September.
- Evangelia Karasmanaki & Evangelos Grigoroudis & Spyridon Galatsidas & Georgios Tsantopoulos, 2023. "Satisfaction with Media Information about Renewable Energy Investments," Sustainability, MDPI, vol. 15(15), pages 1-15, July.
- Grigoroudis, Evangelos & Noel, Laurent & Galariotis, Emilios & Zopounidis, Constantin, 2021. "An ordinal regression approach for analyzing consumer preferences in the art market," European Journal of Operational Research, Elsevier, vol. 290(2), pages 718-733.
- Konstantinos Zervoudakis & Konstantinos Mastrothanasis & Stelios Tsafarakis & Evangelia Krassadaki & Anastasios Kyriakidis, 2024. "Evaluating Principals’ Satisfaction with Selection Processes in Second Chance Schools: A Multicriteria Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 6312-6338, June.
- Salil K. Sen, 2020. "Decovidization through Rurbanization: The Re-development Option for Sustainable Energy Access," International Journal of Energy Economics and Policy, Econjournals, vol. 10(5), pages 515-523.
- Elias G. Carayannis & Evangelos Grigoroudis, 2016. "Using multiobjective mathematical programming to link national competitiveness, productivity, and innovation," Annals of Operations Research, Springer, vol. 247(2), pages 635-655, December.
- A. Psomas & I. Vryzidis & A. Spyridakos & M. Mimikou, 2021. "MCDA approach for agricultural water management in the context of water–energy–land–food nexus," Operational Research, Springer, vol. 21(1), pages 689-723, March.
- Rocha, Phelipe Medeiros da & Barros, Alexandre Pinheiro de & Silva, Glauco Barbosa da & Costa, Helder Gomes, 2016. "Analysis of the operational performance of brazilian airport terminals: A multicriteria approach with De Borda-AHP integration," Journal of Air Transport Management, Elsevier, vol. 51(C), pages 19-26.
- Arabatzis, Garyfallos & Grigoroudis, Evangelos, 2010. "Visitors' satisfaction, perceptions and gap analysis: The case of Dadia-Lefkimi-Souflion National Park," Forest Policy and Economics, Elsevier, vol. 12(3), pages 163-172, March.
- Bérangère Gosse & Christian Hurson, 2016. "Assessment and improvement of employee job-satisfaction: a full-scale implementation of MUSA methodology on newly recruited personnel in a major French organisation," Annals of Operations Research, Springer, vol. 247(2), pages 657-675, December.
- Anastasia S. Saridou & Athanasios P. Vavatsikos & Evangelos Grigoroudis, 2024. "Multi-store consumer satisfaction benchmarking using spatial multiple criteria decision analysis," Operational Research, Springer, vol. 24(2), pages 1-26, June.
- Dimitrios Drosos & Michalis Skordoulis & Garyfallos Arabatzis & Nikos Tsotsolas & Spyros Galatsidas, 2019. "Measuring Industrial Customer Satisfaction: The Case of the Natural Gas Market in Greece," Sustainability, MDPI, vol. 11(7), pages 1-16, March.
- Mozhu Wang & Jianming Yao, 2023. "A reliable location design of unmanned vending machines based on customer satisfaction," Electronic Commerce Research, Springer, vol. 23(1), pages 541-575, March.
- Bous, Géraldine & Fortemps, Philippe & Glineur, François & Pirlot, Marc, 2010.
"ACUTA: A novel method for eliciting additive value functions on the basis of holistic preference statements,"
European Journal of Operational Research, Elsevier, vol. 206(2), pages 435-444, October.
- BOUS, Géraldine & FORTEMPS, Philippe & GLINEUR, François & PIRLOT, Marc, 2010. "ACUTA: a novel method for eliciting additive value functions on the basis of holistic preference statements," LIDAM Reprints CORE 2243, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
- Grigoroudis, E. & Siskos, Y., 2004. "A survey of customer satisfaction barometers: Some results from the transportation-communications sector," European Journal of Operational Research, Elsevier, vol. 152(2), pages 334-353, January.
- Sarfaraz Hashemkhani Zolfani & Edmundas Kazimieras Zavadskas & Payam Khazaelpour & Fausto Cavallaro, 2018. "The Multi-Aspect Criterion in the PMADM Outline and Its Possible Application to Sustainability Assessment," Sustainability, MDPI, vol. 10(12), pages 1-15, November.
- Liu, Jiapeng & Liao, Xiuwu & Huang, Wei & Liao, Xianzhao, 2019. "Market segmentation: A multiple criteria approach combining preference analysis and segmentation decision," Omega, Elsevier, vol. 83(C), pages 1-13.
- Evangelia Karasmanaki & Evangelos Grigoroudis & Spyridon Galatsidas & Georgios Tsantopoulos, 2023. "Citizen Satisfaction with Renewable Energy Investments: A Multi-Criteria Satisfaction Analysis," Energies, MDPI, vol. 16(10), pages 1-20, May.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ejores:v:156:y:2004:i:1:p:223-240. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/eor .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.