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Information technology as a buffer against COVID-19

Author

Listed:
  • Choi, Sungwoo
  • Yeon, Jihwan
  • Song, Hyoung Ju
  • Hu, Jihao

Abstract

•Positive IT investment effects on hotel performance were reduced during the pandemic.•Continuous IT investment still provided a performance advantage.•This study informs the strategic responses of hotels to future external shocks.

Suggested Citation

  • Choi, Sungwoo & Yeon, Jihwan & Song, Hyoung Ju & Hu, Jihao, 2023. "Information technology as a buffer against COVID-19," Annals of Tourism Research, Elsevier, vol. 98(C).
    • Handle: RePEc:eee:anture:v:98:y:2023:i:c:s0160738322001785
    DOI: 10.1016/j.annals.2022.103527
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    References listed on IDEAS

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    1. Hyoung Ju Song & Jihwan Yeon & Seoki Lee & Zhou Li, 2022. "The effect of an increase in federal minimum wage on the U.S. hotel industry: a difference-in-differences approach," Current Issues in Tourism, Taylor & Francis Journals, vol. 25(6), pages 887-900, March.
    2. Sharma, Abhinav & Shin, Hakseung & Santa-María, María Jesús & Nicolau, Juan Luis, 2021. "Hotels' COVID-19 innovation and performance," Annals of Tourism Research, Elsevier, vol. 88(C).
    3. Yang, Yang & Zhang, Carol X. & Rickly, Jillian M., 2021. "A review of early COVID-19 research in tourism: Launching the Annals of Tourism Research's Curated Collection on coronavirus and tourism1," Annals of Tourism Research, Elsevier, vol. 91(C).
    4. Jeffrey M Wooldridge, 2010. "Econometric Analysis of Cross Section and Panel Data," MIT Press Books, The MIT Press, edition 2, volume 1, number 0262232588, April.
    5. Xiong, Xiling & Wong, IpKin Anthony & Yang, Fiona X., 2021. "Are we behaviorally immune to COVID-19 through robots?," Annals of Tourism Research, Elsevier, vol. 91(C).
    6. Qiu, Richard T.R. & Park, Jinah & Li, ShiNa & Song, Haiyan, 2020. "Social costs of tourism during the COVID-19 pandemic," Annals of Tourism Research, Elsevier, vol. 84(C).
    7. Melián-González, Santiago & Bulchand-Gidumal, Jacques, 2016. "A model that connects information technology and hotel performance," Tourism Management, Elsevier, vol. 53(C), pages 30-37.
    8. Tussyadiah, Iis, 2020. "A review of research into automation in tourism: Launching the Annals of Tourism Research Curated Collection on Artificial Intelligence and Robotics in Tourism," Annals of Tourism Research, Elsevier, vol. 81(C).
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