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Strategic Leadership Qualities to Enhance the Payment Culture for Municipal Services within an African Context

Author

Listed:
  • Prince Enwereji

    (Department of Management Science, Faculty of Economics and Management Science, North-West University, South Africa.)

  • M. Potgieter

    (Department of Management Science, Faculty of Economics and Management Science, North-West University, South Africa.)

Abstract

The purpose of this study was to identify the strategic leadership qualities required of municipal role-players to cultivate a payment culture for municipal services in the North West Province in South Africa. A systematic review and comparative study were conducted to compare the strategic competencies of executives in Canada, the United States of America, and the United Kingdom. These are considered leading countries in service provision. The study proposes that municipalities should be visionary and result-driven, and engage people, while collaborating with relevant stakeholders to achieve desired results. The study further recommends that municipal role players adopt strategic leadership to achieve change through a planning and development process that involves assessing future goals and mapping specific actions. Furthermore, municipalities should achieve their goals through a strategic process of analysis, formulation, implementation, and evaluation, all of which entail a number of constituent tasks.

Suggested Citation

  • Prince Enwereji & M. Potgieter, 2022. "Strategic Leadership Qualities to Enhance the Payment Culture for Municipal Services within an African Context," International Review of Management and Marketing, Econjournals, vol. 12(3), pages 10-17, May.
    • Handle: RePEc:eco:journ3:2022-03-2
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    References listed on IDEAS

    as
    1. U. D. Abasilim & D. E. Gberevbie & O. A. Osibanjo, 2019. "Leadership Styles and Employees’ Commitment: Empirical Evidence From Nigeria," SAGE Open, , vol. 9(3), pages 21582440198, July.
    2. repec:idq:ictduk:12838 is not listed on IDEAS
    3. Roy Kelly, 2013. "Making the Property Tax Work," International Center for Public Policy Working Paper Series, at AYSPS, GSU paper1311, International Center for Public Policy, Andrew Young School of Policy Studies, Georgia State University.
    4. Prince Chukwuneme Enwereji & Frazer Kadama, 2018. "Debt Management: Payment of Residential Property Rates in a Selected District Municipality in South Africa," International Journal of Economics and Financial Issues, Econjournals, vol. 8(2), pages 277-286.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. ENWEREJI, Prince Chukwuneme, 2022. "Enhancing Financial Accountability In South African Local Municipalities: A Consequence Management Viewpoint," Studii Financiare (Financial Studies), Centre of Financial and Monetary Research "Victor Slavescu", vol. 26(4), pages 19-47, December.

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    More about this item

    Keywords

    Strategic leadership; leadership competencies; payment compliance; payment culture; municipalities; South Africa;
    All these keywords.

    JEL classification:

    • H70 - Public Economics - - State and Local Government; Intergovernmental Relations - - - General

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