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Deployment of Six Sigma Methodology in Phacoemulsification Cataract Surgeries

Author

Listed:
  • Ibrahim SAHBAZ

    (Department of Opticianry, Uskudar University, Istanbul, Turkey)

  • Mehmet Tolga TANER

    (Department of Healthcare Management, Uskudar University, Istanbul, Turkey)

  • Gamze KAGAN

    (Department of Occupational Health and Safety, Uskudar University, Istanbul, Turkey)

  • Huseyin SANISOGLU

    (Department of Ophthalmology, Haydarpaþa Numune Education and Research Hospital, Istanbul, Turkey)

  • Engin ERBAS

    (Institute of Health Sciences, Uskudar University, Istanbul, Turkey)

  • Ebubekir DURMUS

    (Department of Ophthalmology, Haydarpaþa Numune Education and Research Hospital, Istanbul, Turkey)

  • Meltem TUNCA

    (Department of Ophthalmology, Haydarpaþa Numune Education and Research Hospital, Istanbul, Turkey)

  • Hazar ENGINYURT

    (Department of Business Administration, Adnan Menderes University, Aydýn, Turkey)

Abstract

The purpose of this study is to show how a public eye care center in Turkey initiated Six Sigma principles to reduce the number of complications encountered during and after phacoemulsification cataract surgeries.To analyze the 3-year data, main tools of Six Sigma’s Define-Measure-Analyze-Improve-Control (DMAIC) improvement cycle such as SIPOC table, Fishbone Diagram and, Failure, Mode and Effect Analysis were implemented. Experience of the ophthalmic Diagram and, Failure, Mode and Effect Analysis were implemented. Experience of the ophthalmic surgeon, patient’s anatomy, cooperation of patient during the surgery, sterilization and hygiene, attention of assistant surgeon, calibration of equipment and quality/chemical composition of intraocular material were identified to be Critical-to-Quality (CTQ) factors for a successful phacoemulsification cataract surgery. The most frequently occurring complication was found to be iris atrophy. The process sigma level for the process was found to be 3.958

Suggested Citation

  • Ibrahim SAHBAZ & Mehmet Tolga TANER & Gamze KAGAN & Huseyin SANISOGLU & Engin ERBAS & Ebubekir DURMUS & Meltem TUNCA & Hazar ENGINYURT, 2014. "Deployment of Six Sigma Methodology in Phacoemulsification Cataract Surgeries," International Review of Management and Marketing, Econjournals, vol. 4(2), pages 123-131.
    • Handle: RePEc:eco:journ3:2014-02-3
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    References listed on IDEAS

    as
    1. Mehmet Tolga Taner & Gamze Kagan & Sabahat Beyza Kagan & Engin Erbas, 2014. "A Preliminary Study for Six Sigma Implementation Ýn Laser in situ Keratomileusis (LASIK) Surgeries," International Review of Management and Marketing, Econjournals, vol. 4(1), pages 24-33.
    2. Ibrahim SAHBAZ & Mehmet Tolga TANER & Mustafa ELIACIK & Gamze KAGAN & Engin ERBAS & Hazar ENGINYURT, 2014. "Deployment of Six Sigma Methodology to Reduce Complications in Intravitreal Injections," International Review of Management and Marketing, Econjournals, vol. 4(2), pages 160-166.
    3. Mehmet Tolga Taner & Ibrahim Sahbaz & Gamze Kagan & Kamal Atwat & Engin Erbas, 2014. "Development of Six Sigma Infrastructure for Strabismus Surgeries," International Review of Management and Marketing, Econjournals, vol. 4(1), pages 49-58.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Ibrahim SAHBAZ & Mehmet Tolga TANER & Mustafa ELIACIK & Gamze KAGAN & Engin ERBAS & Hazar ENGINYURT, 2014. "Deployment of Six Sigma Methodology to Reduce Complications in Intravitreal Injections," International Review of Management and Marketing, Econjournals, vol. 4(2), pages 160-166.

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    1. Ibrahim SAHBAZ & Mehmet Tolga TANER & Mustafa ELIACIK & Gamze KAGAN & Engin ERBAS & Hazar ENGINYURT, 2014. "Deployment of Six Sigma Methodology to Reduce Complications in Intravitreal Injections," International Review of Management and Marketing, Econjournals, vol. 4(2), pages 160-166.
    2. Mehmet Tolga Taner & Ibrahim Sahbaz & Gamze Kagan & Kamal Atwat & Engin Erbas, 2014. "Development of Six Sigma Infrastructure for Strabismus Surgeries," International Review of Management and Marketing, Econjournals, vol. 4(1), pages 49-58.

    More about this item

    Keywords

    : Six Sigma; ophthalmology; phacoemulsification cataract surgery; complications;
    All these keywords.

    JEL classification:

    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

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