IDEAS home Printed from https://ideas.repec.org/a/eco/journ3/2014-01-3.html
   My bibliography  Save this article

A Preliminary Study for Six Sigma Implementation Ýn Laser in situ Keratomileusis (LASIK) Surgeries

Author

Listed:
  • Mehmet Tolga Taner

    (Department of Healthcare Management, Uskudar University, Istanbul, Turkey)

  • Gamze Kagan

    (Department of Healthcare Management, Uskudar University, Istanbul, Turkey)

  • Sabahat Beyza Kagan

    (Department of Healthcare Management, Uskudar University, Istanbul, Turkey)

  • Engin Erbas

    (Institute of Social Sciences, Dogus University)

Abstract

The purpose of this study is to show how a private eye care center in Turkey developed a Six Sigma infrastructure to investigate the root causes of complications occuring during LASIK surgeries. To analyze the collected data, main tools of Six Sigma’s Define-Measure-Analyze-Improve-Control(DMAIC) improvement cycle such as SIPOC table, Fishbone Diagram and, Failure, Mode and Effect Analysis were implemented. Experience of the refractive surgeons, type of microkeratome and hygiene of microkeratome were identified to be Critical-to-Quality (CTQ) factors for a successful LASIK surgery. The most frequent complications of LASIK surgeries were found to be dry eye syndrome, subconjunctival haemorrhage and flap edge melt. The process sigma level was found to be 3.7135.

Suggested Citation

  • Mehmet Tolga Taner & Gamze Kagan & Sabahat Beyza Kagan & Engin Erbas, 2014. "A Preliminary Study for Six Sigma Implementation Ýn Laser in situ Keratomileusis (LASIK) Surgeries," International Review of Management and Marketing, Econjournals, vol. 4(1), pages 24-33.
    • Handle: RePEc:eco:journ3:2014-01-3
    as

    Download full text from publisher

    File URL: http://www.econjournals.com/index.php/irmm/article/download/668/pdf
    Download Restriction: no
    File URL: http://www.econjournals.com/index.php/irmm/article/download/668/pdf
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ibrahim SAHBAZ & Mehmet Tolga TANER & Mustafa ELIACIK & Gamze KAGAN & Engin ERBAS & Hazar ENGINYURT, 2014. "Deployment of Six Sigma Methodology to Reduce Complications in Intravitreal Injections," International Review of Management and Marketing, Econjournals, vol. 4(2), pages 160-166.
    2. Mehmet Tolga Taner & Ibrahim Sahbaz & Gamze Kagan & Kamal Atwat & Engin Erbas, 2014. "Development of Six Sigma Infrastructure for Strabismus Surgeries," International Review of Management and Marketing, Econjournals, vol. 4(1), pages 49-58.
    3. Ibrahim SAHBAZ & Mehmet Tolga TANER & Gamze KAGAN & Huseyin SANISOGLU & Engin ERBAS & Ebubekir DURMUS & Meltem TUNCA & Hazar ENGINYURT, 2014. "Deployment of Six Sigma Methodology in Phacoemulsification Cataract Surgeries," International Review of Management and Marketing, Econjournals, vol. 4(2), pages 123-131.

    More about this item

    Keywords

    Six Sigma; ophthalmology; refractive surgery; complications;
    All these keywords.

    JEL classification:

    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eco:journ3:2014-01-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ilhan Ozturk (email available below). General contact details of provider: http://www.econjournals.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.