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SME's Implementing a Quality Management System- Risks and Opportunities

Author

Listed:
  • Luise ZEININGER

    (The Bucharest University of Economic Studies, Romania)

  • Sabina IRIMIE

    (University of Petrosani, Romania)

  • Mircea MIHAI

    (The Bucharest University of Economic Studies, Romania)

Abstract

Part of our daily lives, risk ceased to be just something that managers are desperate to alleviate if not eliminate. It is now rightfully considered a path to explore new opportunities. The last version of the ISO 9001, the 2015 edition, is asking from organization implementing it to determine the risk and opportunities associated with their main processes, the impact over relevant third parties and the context, both internal and external. With this duality as starting point, we have investigated among SME's implementing a quality management system what would they consider to be the risk and opportunities associated to this action. Our paper presents hereinafter the partial results of a wider study on Romanian SME's management, especially the findings related to what managers consider as risk or opportunity when implementing a quality management system.

Suggested Citation

  • Luise ZEININGER & Sabina IRIMIE & Mircea MIHAI, 2017. "SME's Implementing a Quality Management System- Risks and Opportunities," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 3, pages 14-19.
    • Handle: RePEc:ddj:fseeai:y:2017:i:3:p:14-19
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    References listed on IDEAS

    as
    1. Luise Zeininger & Sabina Irimie, 2015. "Aspects Of Risk Management Introduction In Small And Medium Enterprises," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 200-209.
    2. Gordon, Lawrence A. & Loeb, Martin P. & Tseng, Chih-Yang, 2009. "Enterprise risk management and firm performance: A contingency perspective," Journal of Accounting and Public Policy, Elsevier, vol. 28(4), pages 301-327, July.
    3. Robert E. Hoyt & Andre P. Liebenberg, 2011. "The Value of Enterprise Risk Management," Journal of Risk & Insurance, The American Risk and Insurance Association, vol. 78(4), pages 795-822, December.
    Full references (including those not matched with items on IDEAS)

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