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Healthcare Services Employees Perception about Staff Motivation

Author

Listed:
  • Angela-Eliza MICU

    (Ovidius University of Constanta, Romania)

  • Daniel Adrian GARDAN

    (Institute of World Economy-Romanian Academy, Bucharest Romania)

  • Iuliana Petronela GARDAN GEANGU

    (Institute of National Economy-Romanian Academy, Bucharest, Romania)

Abstract

Motivation of healthcare employees represents a very complex task due to the specific context that is present in the field of healthcare services. In this field the staff motivation is built upon a mix of factors both intrinsic and extrinsic, that are having also a dynamic of their own. The present research consists of a qualitative type research using the in-depth interview method in order to investigate the perception of physicians employees toward the medical staff motivation. The results are showing that for doctors, a very important aspect is given by the fact that their activity implies doing ”medical acts” and not simple provisions like in the case of other services. So, it becomes very obvious in their perception the profound human dimension of the medical activity and the importance of intrinsic motivation build upon professional and ethical standards. Another very important element is represented by the networking with work colleagues, the possibility to develop a professional dialogue, and in case of the respondents that are not having their own medical office the management style and possibility to communicate in a proper manner with superior layers of managers.

Suggested Citation

  • Angela-Eliza MICU & Daniel Adrian GARDAN & Iuliana Petronela GARDAN GEANGU, 2015. "Healthcare Services Employees Perception about Staff Motivation," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 1, pages 114-119.
    • Handle: RePEc:ddj:fseeai:y:2015:i:1:p:114-119
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    References listed on IDEAS

    as
    1. Mohideen Bawa Mohamed ISMAIL & Thirunavukkarasu VELNAMPY, 2013. "Determinants Of Patient Satisfaction (Ps) In Public Health Service Organizations (Phso) In Eastern Province Of Sri Lanka," The USV Annals of Economics and Public Administration, Stefan cel Mare University of Suceava, Romania, Faculty of Economics and Public Administration, vol. 13(2(18)), pages 135-146, June.
    2. Bogdan Nichifor, 2009. "Strategic marketing – some conceptual and operational reviews from structured marketing works," Studies and Scientific Researches. Economics Edition, "Vasile Alecsandri" University of Bacau, Faculty of Economic Sciences, issue 14.
    3. Nexhbi Veseli & Brikend Aziri & Teuta Veseli, 2014. "Motivation of Health Care Employees in the Republic of Macedonia," Human Capital without Borders: Knowledge and Learning for Quality of Life; Proceedings of the Management, Knowledge and Learning International Conference 2014,, ToKnowPress.
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