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Deconstructing organizational resilience: A multiple-case study

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  • Yılmaz Börekçi, Dilek
  • Rofcanin, Yasin
  • Heras, Mireia L.
  • Berber, Aykut

Abstract

This study extends previous research on organizational resilience by focusing on its relational resilience dimension and integrating with its operational resilience dimension. Our main goal is to understand relational resilience construct and complement it with operational resilience construct to have a complete and balanced picture of organizational resilience. We analyze complementary contributions of relational and operational resilience on organizational resilience in survival and sustainability dimensions. A multiple-case study has been conducted on two manufacturing and two service organizations. This study has conceptualized relational resilience beyond its survival dimension and extended it in sustainability dimension. This understanding enables congruence with the recent conceptualization of organizational and operational resilience in survival and sustainability aspects.

Suggested Citation

  • Yılmaz Börekçi, Dilek & Rofcanin, Yasin & Heras, Mireia L. & Berber, Aykut, 2021. "Deconstructing organizational resilience: A multiple-case study," Journal of Management & Organization, Cambridge University Press, vol. 27(3), pages 422-441, May.
    • Handle: RePEc:cup:jomorg:v:27:y:2021:i:3:p:422-441_2
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    Cited by:

    1. Yanni Xiong & Changyou Li & Mengzhi Zou & Qian Xu, 2022. "Investigating into the Coupling and Coordination Relationship between Urban Resilience and Urbanization: A Case Study of Hunan Province, China," Sustainability, MDPI, vol. 14(10), pages 1-26, May.
    2. Maria Vincenza Ciasullo & Andrea Chiarini & Rocco Palumbo, 2024. "Mastering the interplay of organizational resilience and sustainability: Insights from a hybrid literature review," Business Strategy and the Environment, Wiley Blackwell, vol. 33(2), pages 1418-1446, February.
    3. Nourhan Ah. Saad & Sara Elgazzar & Sonja Mlaker Kac, 2022. "Investigating the Impact of Resilience, Responsiveness, and Quality on Customer Loyalty of MSMEs: Empirical Evidence," Sustainability, MDPI, vol. 14(9), pages 1-20, April.
    4. Lin Liang & Yan Li, 2023. "The double‐edged sword effect of organizational resilience on ESG performance," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(6), pages 2852-2872, November.

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