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The relationship between workplace friendship and perceived job significance

Author

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  • Mao, Hsiao-Yen
  • Hsieh, An-Tien
  • Chen, Chien-Yu

Abstract

Existing research suggests that leaders/supervisors are the major persons in work organizations to promote employee perception of job significance, which is an intrinsic motivator for employee productivity. However, the literature remains unclear on the relationship between workplace friendship and perceived job significance. Results from a survey of 290 Taiwanese employees indicated that workplace friendship enhanced perceived job significance, and such enhancement did not vary across organizational levels. Our findings suggest intrinsically motivating employees through workplace friendship, which extends extant literature on work role of leaders/supervisors in employee motivation. Further, although lower organizational levels have a disadvantage of objectively less job significance in work organizations, our findings suggest workplace friendship is an effective factor in promoting employee perception of job significance. Thus, organizations can embed the mechanism of workplace friendship into the factors of job design to promote employees' intrinsic motivation and thus job and organizational productivity.

Suggested Citation

  • Mao, Hsiao-Yen & Hsieh, An-Tien & Chen, Chien-Yu, 2012. "The relationship between workplace friendship and perceived job significance," Journal of Management & Organization, Cambridge University Press, vol. 18(2), pages 247-262, March.
    • Handle: RePEc:cup:jomorg:v:18:y:2012:i:02:p:247-262_00
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    Cited by:

    1. Haihong Wang & Hongxia Sha & Yi Wang & Lijie Cheng & Qifan Yu & Deyun Jia & Liuting Lu, 2023. "How Does Friendship Motivate Frontline Employees to Exhibit Brand Ambassador Behavior: The Important Role of Well-Being and Helping Behavior," Sustainability, MDPI, vol. 15(8), pages 1-15, April.
    2. Ding-Hua Lin & Yun Chen Yu & Chi-Hsin Wu, 2023. "The Relationship between Social Capital and Sales Agents’ Performance," Journal of Business Administration Research, Journal of Business Administration Research, Sciedu Press, vol. 12(1), pages 1-24, April.
    3. Jung, Jin Ho & Yoo, Jaewon, 2019. "The effects of deviant customer-oriented behaviors on service friendship: The moderating role of co-production," Journal of Retailing and Consumer Services, Elsevier, vol. 48(C), pages 60-69.
    4. Sharifah Rahama Amirul & Khairul Hanim Pazim & Sharifah Milda Amirul & Rasid Mail & Jakaria Dasan, 2022. "Developing and validating the qualitative labour productivity measurement in service industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(4), pages 2853-2874, August.
    5. Vanchai Ariyabuddhiphongs & Charoon Boonsanong, 2019. "Workplace Friendship, Trust in the Leader and Turnover Intention: The Mediating Effects of Work Engagement," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(4), pages 184-204, December.
    6. Çınar, Esra & Basım, H. Nejat, 2022. "Who desires to stay? The role of relational job crafting on the intention to stay with the mediating role of workplace friendship," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 27(4), pages 583-611.

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