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The multi-dimensional nature of resistance to change

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  • Smollan, Roy K

Abstract

Resistance to organizational change has too often been portrayed in a limited way, usually as a negative behavioural response of first-level employees. While the academic literature has identified a number of dimensions of resistance, it has not assembled them in one study. Therefore, the aims of this article are firstly to explore resistance to change as a more complex multi-dimensional concept, secondly to examine how actors at various hierarchical levels react to organizational change and thirdly how they construct the meaning of the term resistance. The findings of a qualitative study shed considerable light on the range of ways in which change participants at different levels reacted to a change and how they interpreted their own responses and those of others.

Suggested Citation

  • Smollan, Roy K, 2011. "The multi-dimensional nature of resistance to change," Journal of Management & Organization, Cambridge University Press, vol. 17(6), pages 828-849, November.
    • Handle: RePEc:cup:jomorg:v:17:y:2011:i:06:p:828-849_00
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    Cited by:

    1. Ahmad Syahmi Ahmad Fadzil & Roshidi Hassan & Syed Jamal Abdul Nasir Syed Mohamad & Muhammad Izzuddin Zainudin & Al-Amirul Eimer Ramdzan Ali, 2019. "Towards a Successful Organizational Change: The Role of Dialogic Communication," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 9(1), pages 86-95, January.
    2. Bouckenooghe, Dave & Schwarz, Gavin M. & Kanar, Adam & Sanders, Karin, 2021. "Revisiting research on attitudes toward organizational change: Bibliometric analysis and content facet analysis," Journal of Business Research, Elsevier, vol. 135(C), pages 137-148.
    3. Iqbal, Anam & Asrar-ul-Haq, Muhammad, 2018. "Establishing relationship between TQM practices and employee performance: The mediating role of change readiness," International Journal of Production Economics, Elsevier, vol. 203(C), pages 62-68.
    4. Ahmad Syahmi Ahmad Fadzil, 2017. "Resistance to Change (RTC): A Taxonomical Perspective," GATR Journals jmmr160, Global Academy of Training and Research (GATR) Enterprise.

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