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Trust: A Neglected Variable in Team Effectiveness Research

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  • Kiffin-Petersen, Sandra

Abstract

Trust is frequently espoused as being critical to effective team processes and performance. Yet, few studies have investigated the relationship between trust and team processes, or team effectiveness. There is currently a need to locate propensity to trust (a personality composition variable) and intragroup trust (an emergent state) within mainstream team effectiveness models, not only to provide much-needed theoretical and empirical support for trust's central role in team effectiveness, but also to increase our understanding of how trust influences team effectiveness. This paper argues that trust is a neglected variable within team effectiveness research that requires further empirical investigation.

Suggested Citation

  • Kiffin-Petersen, Sandra, 2004. "Trust: A Neglected Variable in Team Effectiveness Research," Journal of Management & Organization, Cambridge University Press, vol. 10(1), pages 38-53, January.
    • Handle: RePEc:cup:jomorg:v:10:y:2004:i:01:p:38-53_00
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    Cited by:

    1. Yusuf Sidani & Jon Thornberry, 2010. "The Current Arab Work Ethic: Antecedents, Implications, and Potential Remedies," Journal of Business Ethics, Springer, vol. 91(1), pages 35-49, January.
    2. Roman M. Sheremeta & Matthew W. McCarter, 2013. "You Can’t Put Old Wine in New Bottles: The Effect of Newcomers on Coordination in Groups," Working Papers 13-02, Chapman University, Economic Science Institute.
    3. Stein T Holden & Mesfin Tilahun, 2021. "Preferences, trust, and performance in youth business groups," PLOS ONE, Public Library of Science, vol. 16(9), pages 1-28, September.
    4. Asif Mehmood Rana & Kashif-ur-Rehman, 2015. "Inter Relationship between Team Conflict Management, Employee Satisfaction and Organizational Performance," Information Management and Business Review, AMH International, vol. 7(2), pages 93-99.
    5. Holden, Stein T. & Tilahun, Mesfin, 2019. "How Do Social Preferences and Norms of Reciprocity affect Generalized and Particularized Trust?," CLTS Working Papers 8/19, Norwegian University of Life Sciences, Centre for Land Tenure Studies, revised 10 Oct 2019.
    6. Suhkyung Shin & Kyungbin Kwon & Jiyoon Jung, 2022. "Collaborative Learning in the Flipped University Classroom: Identifying Team Process Factors," Sustainability, MDPI, vol. 14(12), pages 1-12, June.

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