Investigation into the Nexus between Workplace Spirituality and Employee Performance in Indian Banks: The Interplay with Mental Health as a Mediating Factor in the Context of West Bengal, India

Purpose – The purpose of the study was to develop an additional perspective on when and why workplace spirituality predicted employee performance through employee mental well-being. It was hypothesized that spiritually motivated employees were better able to motivate themselves at work, establishing a connection with their inner selves and personal lives during work. Aims(s) – The primary objective of this research was to elucidate the causal relationship between workplace spirituality among banking employees and its impact on employee performance. Design/methodology/approach – The sample comprised of 400 employees who were employed in different bank branches across West Bengal, India. The author conducted an Exploratory Factor analysis to find out the other factors of workplace spirituality and used structural equation modeling on SPSS AMOS 22 to test the hypotheses. Findings – The study's implications for the banking sector, facing staff turnover and low morale, highlighted the interplay of workplace spirituality, mental health, and employee performance. Positive findings underscored the mediating role of mental health, showcasing the significance of inner-life, connectedness, and meaning in fostering a united environment. Limitations of the study – Practical implications – The study posited that such spirituality enhanced mental well-being, fostering cordial employee relations, and thereby contributed to heightened performance outcomes. Originality/value Through workplace spirituality, employees improved their mental clarity, emotional resilience, and problem-solving abilities. Spirituality played a crucial role in ethical decision-making, fostering trust and honesty. The study emphasized prioritizing workplace spirituality to enhance employee well-being and performance, promoting a positive work environment.