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Knowledge Management Strategies Combinations: A Typology Based on the Case of Audit and Consulting Firms

Author

Listed:
  • Corinne Janicot
  • Sophie Mignon
  • Anne Gratacap

Abstract

The purpose of this paper is to develop a model of corporate knowledge management practices in the audit and consulting sector. A new analysis grid is proposed for KM strategies, distinguishing between the nature of the knowledge (declarative or procedural) and the level of sharing (inter-individual or collective). This grid is used to classify the combination strategies used by six representative firms from the audit and consulting sector, leading to proposal of the following typology: connection, documentation, industrialization and interaction. The contributions are both theoretical, because Hansen?s model is extended, and managerial, through the recommendations for combinations of coding and personalization strategies. This study also aims to show that firms in the audit and consulting sector have complete latitude to combine these levers on an ad hoc basis, and that there is no one best way of sharing knowledge. JEL Codes: O31, M15, M12, M50, M53

Suggested Citation

  • Corinne Janicot & Sophie Mignon & Anne Gratacap, 2021. "Knowledge Management Strategies Combinations: A Typology Based on the Case of Audit and Consulting Firms," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 197-227.
    • Handle: RePEc:cai:jiedbu:jie_034_0197
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    More about this item

    Keywords

    Knowledge Strategy; Codification; Personalization; Innovation; Coordination Mechanism; Taxonomy; Combination;
    All these keywords.

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General
    • M53 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Training

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