Personality traits in citizen expectations towards public services
Author
Abstract
Suggested Citation
DOI: 10.30636/jbpa.41.203
Download full text from publisher
References listed on IDEAS
- repec:cup:judgdm:v:11:y:2016:i:2:p:126-146 is not listed on IDEAS
- Stephan Grimmelikhuijsen & Gregory A. Porumbescu, 2017. "Reconsidering the expectancy disconfirmation model. Three experimental replications," Public Management Review, Taylor & Francis Journals, vol. 19(9), pages 1272-1292, October.
- Victor G. Hugg & Kelly LeRoux, 2019. "Personality traits as predictors of citizen engagement with local government," Journal of Behavioral Public Administration, Center for Experimental and Behavioral Public Administration, vol. 2(2).
- repec:cup:judgdm:v:7:y:2012:i:5:p:644-658 is not listed on IDEAS
- Gregg G. Van Ryzin, 2004. "Expectations, performance, and citizen satisfaction with urban services," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 23(3), pages 433-448.
- Gerber, Alan S. & Huber, Gregory A. & Doherty, David & Dowling, Conor M. & Ha, Shang E., 2010. "Personality and Political Attitudes: Relationships across Issue Domains and Political Contexts," American Political Science Review, Cambridge University Press, vol. 104(1), pages 111-133, February.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Zongfeng Sun & Jintao Li, 2019. "Citizens’ Satisfaction with Air Quality and Key Factors in China—Using the Anchoring Vignettes Method," Sustainability, MDPI, vol. 11(8), pages 1-19, April.
- Morten Hjortskov, 2020. "Interpreting expectations: Normative and predictive expectations from the citizens’ viewpoint," Journal of Behavioral Public Administration, Center for Experimental and Behavioral Public Administration, vol. 3(1).
- Dwight R. Lee & Ryan H. Murphy, 2017. "An expressive voting model of anger, hatred, harm and shame," Public Choice, Springer, vol. 173(3), pages 307-323, December.
- Marco R Steenbergen & Tomasz Siczek, 2017. "Better the devil you know? Risk-taking, globalization and populism in Great Britain," European Union Politics, , vol. 18(1), pages 119-136, March.
- Yu-Chuan Chen & Yung-Ho Chiu & Tzu-Han Chang & Tai-Yu Lin, 2023. "Sustainable Development, Government Efficiency, and People’s Happiness," Journal of Happiness Studies, Springer, vol. 24(4), pages 1549-1578, April.
- Carolyn‐Dung Thi Thanh Tran & Brian Dollery, 2021. "All in the Mind: Citizen Satisfaction and Financial Performance in the Victorian Local Government System," Australian Accounting Review, CPA Australia, vol. 31(1), pages 51-64, March.
- Katherine Campbell & Cullen F. Goenner & Matthew Notbohm & Adam Smedema, 2022. "Political ideology and CEO performance under crisis," Review of Quantitative Finance and Accounting, Springer, vol. 58(1), pages 329-359, January.
- Xinghua Zhao & Zongfeng Sun, 2020. "The Effect of Satisfaction with Environmental Performance on Subjective Well-Being in China: GDP as a Moderating Factor," Sustainability, MDPI, vol. 12(5), pages 1-12, February.
- Ivo Bischoff & Nataliya Kusa, 2016. "Should wealth transfers be taxed? Citizens’ view on a fundamental question," MAGKS Papers on Economics 201636, Philipps-Universität Marburg, Faculty of Business Administration and Economics, Department of Economics (Volkswirtschaftliche Abteilung).
- Kauder, Björn & Potrafke, Niklas & Ursprung, Heinrich, 2018.
"Behavioral determinants of proclaimed support for environment protection policies,"
European Journal of Political Economy, Elsevier, vol. 54(C), pages 26-41.
- Björn Kauder & Niklas Potrafke & Heinrich Ursprung, 2016. "Behavioral Determinants of Proclaimed Support for Environment Protection Policies," CESifo Working Paper Series 5993, CESifo.
- Kauder, Björn & Potrafke, Niklas & Ursprung, Heinrich, 2018. "Behavioral determinants of proclaimed support for environment protection policies," Munich Reprints in Economics 62845, University of Munich, Department of Economics.
- Björn Kauder & Niklas Potrafke & Heinrich Ursprung, 2018. "Behavioral determinants of proclaimed support for environment protection policies," ifo Working Paper Series 254, ifo Institute - Leibniz Institute for Economic Research at the University of Munich.
- André Blais & Jean-François Laslier & François Poinas & Karine Straeten, 2015.
"Citizens’ preferences about voting rules: self-interest, ideology, and sincerity,"
Public Choice, Springer, vol. 164(3), pages 423-442, September.
- André Blais & Jean-François Laslier & François Poinas & Karine van Der Straeten, 2015. "Citizens’ preferences about voting rules: self-interest, ideology, and sincerity," Post-Print halshs-01310218, HAL.
- André Blais & Jean-François Laslier & François Poinas & Karine van Der Straeten, 2015. "Citizens’ preferences about voting rules: self-interest, ideology, and sincerity," PSE-Ecole d'économie de Paris (Postprint) halshs-01310218, HAL.
- Pedersen, Line Bjørnskov & Andersen, Merethe Kirstine Kousgaard & Jensen, Ulrich Thy & Waldorff, Frans Boch & Jacobsen, Christian Bøtcher, 2018. "Can external interventions crowd in intrinsic motivation? A cluster randomised field experiment on mandatory accreditation of general practice in Denmark," Social Science & Medicine, Elsevier, vol. 211(C), pages 224-233.
- Paul G. Lewis, 2019. "Moral Foundations in the 2015-16 U.S. Presidential Primary Debates: The Positive and Negative Moral Vocabulary of Partisan Elites," Social Sciences, MDPI, vol. 8(8), pages 1-25, August.
- Pedersen, Line Bjørnskov & Allen, Thomas & Waldorff, Frans Boch & Andersen, Merethe Kirstine Kousgaard, 2020. "Does accreditation affect the job satisfaction of general practitioners? A combined panel data survey and cluster randomised field experiment," Health Policy, Elsevier, vol. 124(8), pages 849-855.
- Harman Preet Singh & Mohammad Alshallaqi & Mohammed Altamimi, 2023. "Predicting Critical Factors Impacting Hotel Online Ratings: A Comparison of Religious and Commercial Destinations in Saudi Arabia," Sustainability, MDPI, vol. 15(15), pages 1-25, August.
- Ivo Bischoff & Nataliya Kusa, 2015. "Policy preferences for inheritance taxation," MAGKS Papers on Economics 201531, Philipps-Universität Marburg, Faculty of Business Administration and Economics, Department of Economics (Volkswirtschaftliche Abteilung).
- Paul Marx, 2019. "Should we study political behaviour as rituals? Towards a general micro theory of politics in everyday life," Rationality and Society, , vol. 31(3), pages 313-336, August.
- Rebecca Morton & Jean-Robert Tyran & Erik Wengström, 2011. "Income and Ideology: How Personality Traits, Cognitive Abilities, and Education Shape Political Attitudes," Discussion Papers 11-08, University of Copenhagen. Department of Economics.
- Buser, Thomas, 2024.
"Adversarial Economic Preferences Predict Right-Wing Voting,"
IZA Discussion Papers
16711, Institute of Labor Economics (IZA).
- Thomas Buser, 2024. "Adversarial economic preferences predict right-wing voting," Tinbergen Institute Discussion Papers 24-001/I, Tinbergen Institute.
- Kendall D. Funk & Erica Owen, 2020. "Consequences of an Anti‐Corruption Experiment for Local Government Performance in Brazil," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 39(2), pages 444-468, March.
More about this item
Keywords
Personality traits; Expectations; Citizens; Public services; Satisfaction;All these keywords.
JEL classification:
- D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making
- Z00 - Other Special Topics - - General - - - General
- D90 - Microeconomics - - Micro-Based Behavioral Economics - - - General
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bpd:articl:v:4:y:2021:i:1:jbpa.41.203. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sebastian Jilke (email available below). General contact details of provider: http://journal-bpa.org .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.