Emotional labor assessments and episodic recall bias in public engagement
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DOI: 10.30636/jbpa.32.138
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More about this item
Keywords
Citizen engagement; Emotional burnout; Pay satisfaction; Emotional labor; Prosocial motivation;All these keywords.
JEL classification:
- D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making
- J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
- Z00 - Other Special Topics - - General - - - General
- D90 - Microeconomics - - Micro-Based Behavioral Economics - - - General
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