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A Mixed-Method Approach to Extracting the Value of Social Media Data

Author

Listed:
  • Tsan-Ming Choi
  • T. C. E. Cheng
  • Xiande Zhao
  • Hing Kai Chan
  • Xiaojun Wang
  • Ewelina Lacka
  • Min Zhang

Abstract

No abstract is available for this item.

Suggested Citation

  • Tsan-Ming Choi & T. C. E. Cheng & Xiande Zhao & Hing Kai Chan & Xiaojun Wang & Ewelina Lacka & Min Zhang, 2016. "A Mixed-Method Approach to Extracting the Value of Social Media Data," Production and Operations Management, Production and Operations Management Society, vol. 25(3), pages 568-583, March.
    • Handle: RePEc:bla:popmgt:v:25:y:2016:i:3:p:568-583
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    File URL: http://hdl.handle.net/10.1111/poms.12390
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    Citations

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    Cited by:

    1. Ye, Yu & Yu, Qionglei & Zheng, Yongjun & Zheng, Yi, 2022. "Investigating the effect of social media application on firm capabilities and performance: The perspective of dynamic capability view," Journal of Business Research, Elsevier, vol. 139(C), pages 510-519.
    2. Song, Yongming & Li, Guangxu & Li, Tie & Li, Yanhong, 2021. "A purchase decision support model considering consumer personalization about aspirations and risk attitudes," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    3. Sheng, Jie & Amankwah-Amoah, Joseph & Wang, Xiaojun, 2019. "Technology in the 21st century: New challenges and opportunities," Technological Forecasting and Social Change, Elsevier, vol. 143(C), pages 321-335.
    4. Choi, Tsan-Ming, 2018. "Incorporating social media observations and bounded rationality into fashion quick response supply chains in the big data era," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 114(C), pages 386-397.
    5. Ioannis Kougkoulos & M. Selim Cakir & Nathan Kunz & Doreen S. Boyd & Alexander Trautrims & Kornilia Hatzinikolaou & Stefan Gold, 2021. "A Multi‐Method Approach to Prioritize Locations of Labor Exploitation for Ground‐Based Interventions," Production and Operations Management, Production and Operations Management Society, vol. 30(12), pages 4396-4411, December.
    6. Carolina Sánchez & Enrique Carlos Bianchi & Carla Rodriguez-Sanchez & Franco Sancho-Esper, 2024. "Are advertising campaigns for water conservation in Latin America persuasive? A mixed-method approach," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 21(2), pages 341-369, June.
    7. Zhang, Min & Sun, Lin & Wang, G. Alan & Li, Yuzhuo & He, Shuguang, 2022. "Using neutral sentiment reviews to improve customer requirement identification and product design strategies," International Journal of Production Economics, Elsevier, vol. 254(C).
    8. Choi, Tsan-Ming & Guo, Shu & Luo, Suyuan, 2020. "When blockchain meets social-media: Will the result benefit social media analytics for supply chain operations management?," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 135(C).
    9. Sheu, Jiuh-Biing & Choi, Tsan-Ming, 2019. "Extended consumer responsibility: Syncretic value-oriented pricing strategies for trade-in-for-upgrade programs," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 122(C), pages 350-367.
    10. Bullini Orlandi, Ludovico & Zardini, Alessandro & Rossignoli, Cecilia, 2020. "Organizational technological opportunism and social media: The deployment of social media analytics to sense and respond to technological discontinuities," Journal of Business Research, Elsevier, vol. 112(C), pages 385-395.
    11. Muninger, Marie-Isabelle & Mahr, Dominik & Hammedi, Wafa, 2022. "Social media use: A review of innovation management practices," Journal of Business Research, Elsevier, vol. 143(C), pages 140-156.
    12. Roßmann, Bernhard & Canzaniello, Angelo & von der Gracht, Heiko & Hartmann, Evi, 2018. "The future and social impact of Big Data Analytics in Supply Chain Management: Results from a Delphi study," Technological Forecasting and Social Change, Elsevier, vol. 130(C), pages 135-149.
    13. Sheng, Jie & Amankwah-Amoah, Joseph & Wang, Xiaojun, 2017. "A multidisciplinary perspective of big data in management research," International Journal of Production Economics, Elsevier, vol. 191(C), pages 97-112.
    14. Zaiyan Wei & Mo Xiao & Rong Rong, 2021. "Network Size and Content Generation on Social Media Platforms," Production and Operations Management, Production and Operations Management Society, vol. 30(5), pages 1406-1426, May.
    15. Lu Zhang & Shuang Zhao & Li Cui & Lin Wu, 2020. "Exploring Green Innovation Practices: Content Analysis of the Fortune Global 500 Companies," SAGE Open, , vol. 10(1), pages 21582440209, March.
    16. Choi, Tsan-Ming, 2020. "Internet based elastic logistics platforms for fashion quick response systems in the digital era," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 143(C).
    17. Samuel Fosso Wamba & Andrew Edwards & Shahriar Akter, 2019. "Social media adoption and use for improved emergency services operations: the case of the NSW SES," Annals of Operations Research, Springer, vol. 283(1), pages 225-245, December.
    18. Mihalis Giannakis & Rameshwar Dubey & Shishi Yan & Konstantina Spanaki & Thanos Papadopoulos, 2022. "Social media and sensemaking patterns in new product development: demystifying the customer sentiment," Annals of Operations Research, Springer, vol. 308(1), pages 145-175, January.

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