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Prying Eyes: A Dramaturgical Approach to Professional Surveillance

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  • Laura M. Visser
  • Inge L. Bleijenbergh
  • Yvonne W. M. Benschop
  • Allard C. R. van Riel

Abstract

This study examines how professionals engage with the increased surveillance of their daily work. We develop an understanding of professional surveillance at the micro†level of interaction by drawing on dramaturgical literature. Based on qualitative interviews and observational data of healthcare professionals using a new technology to communicate simultaneously with each other and individual patients, we analyse how professionals use different elements of the theatre (e.g., stages and scripts) to enact surveillance. The significance of our contribution lies especially in the dramaturgical reconceptualization of surveillance as enacted, making it an integral part of displaying one's professionalism.

Suggested Citation

  • Laura M. Visser & Inge L. Bleijenbergh & Yvonne W. M. Benschop & Allard C. R. van Riel, 2018. "Prying Eyes: A Dramaturgical Approach to Professional Surveillance," Journal of Management Studies, Wiley Blackwell, vol. 55(4), pages 703-727, June.
    • Handle: RePEc:bla:jomstd:v:55:y:2018:i:4:p:703-727
    DOI: 10.1111/joms.12283
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    Cited by:

    1. Darren McCabe & Sylwia Ciuk & Margaret Gilbert, 2022. "‘This Is the End’? An Ethnographic Study of Management Control and a New Management Initiative," Work, Employment & Society, British Sociological Association, vol. 36(3), pages 503-521, June.

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