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Informal Supervisory Social Control Strategies

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  • Bruce Fortado

Abstract

The informal strategies that are employed by supervisors outside the formal discipline and control systems are explored via a literature review and an analysis of eight case studies from the United States. A comparison with the literature on formal controls reveals that these informal strategies violate virtually all the conventional prescriptive wisdom. the descriptive sociological and anthropological research on negotiated orders, status degradation, labelling and stigmatization is found to be applicable. However, even here, important distinctions must be drawn between this study which develops workplace controllers'strategies and the majority of the prior studies which have focused on deviants' reactions to control measures in non‐work settings.

Suggested Citation

  • Bruce Fortado, 1994. "Informal Supervisory Social Control Strategies," Journal of Management Studies, Wiley Blackwell, vol. 31(2), pages 251-274, March.
    • Handle: RePEc:bla:jomstd:v:31:y:1994:i:2:p:251-274
    DOI: 10.1111/j.1467-6486.1994.tb00774.x
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    Cited by:

    1. Ivaylo Stoyanov, 2015. "Sanctions and unethical human factor behavior in corporate management," Economic Thought journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 3, pages 49-62.
    2. Emil Inauen & Margit Osterloh & Bruno Frey & Fabian Homberg, 2015. "How a multiple orientation of control reduces governance failures: a focus on monastic auditing," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 19(4), pages 763-796, November.
    3. Grégoire Bollmann & Franciska Krings, 2016. "Workgroup Climates and Employees’ Counterproductive Work Behaviours: A Social-Cognitive Perspective," Journal of Management Studies, Wiley Blackwell, vol. 53(2), pages 184-209, March.
    4. Laurie J. Kirsch & Dong-Gil Ko & Mark H. Haney, 2010. "Investigating the Antecedents of Team-Based Clan Control: Adding Social Capital as a Predictor," Organization Science, INFORMS, vol. 21(2), pages 469-489, April.
    5. Juan Pablo Madiedo & Aravind Chandrasekaran & Fabrizio Salvador, 2020. "Capturing the Benefits of Worker Specialization: Effects of Managerial and Organizational Task Experience," Production and Operations Management, Production and Operations Management Society, vol. 29(4), pages 973-994, April.

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