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Information behavior and practices research informing information systems design

Author

Listed:
  • Isto Huvila
  • Heidi Enwald
  • Kristina Eriksson‐Backa
  • Ying‐Hsang Liu
  • Noora Hirvonen

Abstract

Information behavior and practices (IBP) research has been repeatedly criticized for having little impact on information systems development (ISD). Claiming that there is a complete disconnect would be an exaggeration but it is apparent that it is not always easy to translate findings of IBP research to workable design recommendations. Based on a reading of earlier literature and a closer investigation of three illustrative example contexts, this article underlines that the value of IBP research for ISD lies in its capability to inform ISD of the variety of ways people deal with information beyond individual systems, their own wants and designers' assumptions. Moreover, it highlights that the implications of information systems go beyond their primary users. Instead of overemphasizing the contextuality of findings, a part of IBP research would benefit from an increased focus on explicating its epistemological extents and limits and identifying, which findings are transferable, what distinguishes specific contexts, what are their defining constraints and priorities, and what aspects of their uniqueness are assumptions and simple clichés.

Suggested Citation

  • Isto Huvila & Heidi Enwald & Kristina Eriksson‐Backa & Ying‐Hsang Liu & Noora Hirvonen, 2022. "Information behavior and practices research informing information systems design," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(7), pages 1043-1057, July.
    • Handle: RePEc:bla:jinfst:v:73:y:2022:i:7:p:1043-1057
    DOI: 10.1002/asi.24611
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    References listed on IDEAS

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    1. Andrzej M. J. Skulimowski & Thomas Köhler, 2023. "A future‐oriented approach to the selection of artificial intelligence technologies for knowledge platforms," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(8), pages 905-922, August.

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