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People and places: Bridging the information gaps in refugee integration

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  • Olubukola Oduntan
  • Ian Ruthven

Abstract

This article discusses the sources of information used by refugees as they navigate integration systems and processes. The study used interviews to examine how refugees and asylum seekers dealt with their information needs, finding that information gaps were bridged through people and places. People included friends, solicitors, and caseworkers, whereas places included service providers, detention centers, and refugee camps. The information needs matrix was used as an analytical tool to examine the operation of sources on refuge‐seekers' integration journeys. Our findings expand understandings of information sources and information grounds. The matrix can be used to enhance host societies' capacity to make appropriate information available and to provide evidence for the implementation of the information needs matrix.

Suggested Citation

  • Olubukola Oduntan & Ian Ruthven, 2021. "People and places: Bridging the information gaps in refugee integration," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(1), pages 83-96, January.
    • Handle: RePEc:bla:jinfst:v:72:y:2021:i:1:p:83-96
    DOI: 10.1002/asi.24366
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    References listed on IDEAS

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    1. Osea Giuntella & Fabrizio Mazzonna & Catia Nicodemo & Carlos Vargas-Silva, 2019. "Immigration and the reallocation of work health risks," Journal of Population Economics, Springer;European Society for Population Economics, vol. 32(3), pages 1009-1042, July.
    2. Gianmarco I. P. Ottaviano & Giovanni Peri & Greg C. Wright, 2021. "Immigration, Offshoring, and American Jobs," World Scientific Book Chapters, in: Firms and Workers in a Globalized World Larger Markets, Tougher Competition, chapter 10, pages 291-326, World Scientific Publishing Co. Pte. Ltd..
    3. Gianmarco I. P. Ottaviano & Giovanni Peri, 2021. "Rethinking The Effect Of Immigration On Wages," World Scientific Book Chapters, in: Firms and Workers in a Globalized World Larger Markets, Tougher Competition, chapter 9, pages 245-290, World Scientific Publishing Co. Pte. Ltd..
    4. Osea Giuntella & Luca Stella, 2017. "The Acceleration of Immigrant Unhealthy Assimilation," Health Economics, John Wiley & Sons, Ltd., vol. 26(4), pages 511-518, April.
    5. Paolo Lucchino & Dr Chiara Rosazza Bondibene & Jonathan Portes, 2012. "Examining the relationship between immigration and unemployment using National Insurance Number registration data," National Institute of Economic and Social Research (NIESR) Discussion Papers 386, National Institute of Economic and Social Research.
    6. Paolo Lucchino & Dr Chiara Rosazza Bondibene & Jonathan Portes, 2012. "Examining the relationship between immigration and unemployment using National Insurance Number registration data," National Institute of Economic and Social Research (NIESR) Discussion Papers 386, National Institute of Economic and Social Research.
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    Cited by:

    1. Kahina Le Louvier & Perla Innocenti, 2022. "Heritage as an affective and meaningful information literacy practice: An interdisciplinary approach to the integration of asylum seekers and refugees," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(5), pages 687-701, May.

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