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Hashtags for gatekeeping of information on social media

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  • Devendra Potnis
  • Iman Tahamtan

Abstract

Since the inception of gatekeeping research in the 1940s, most studies on gatekeeping have been human‐centric, treating and studying individuals as gatekeepers, who perform their gatekeeping role using a combination of the following mechanisms: forming communities, and/or broadcasting, discovering‐searching, collecting, organizing, or protecting information. However, the nature of communication channels and how information is produced by and shared with users has fundamentally changed in the last 80 years. One significant change is the growing use of technology‐enabled metadata like hashtags when sharing information on social media. Rarely any study investigates whether hashtags can perform gatekeeping of information and what it means for information gatekeeping. This paper fills in the gap by conducting a content analysis of 77 interdisciplinary studies on hashtags and gatekeeping to confirm how they can implement six gatekeeping mechanisms. This study shows that hashtags expand our understanding of the role of technology solutions in gatekeeping and advance research on hierarchical gatekeeping. The benefits of hashtags for gatekeeping suggest that they act as “information anchors” for online communities, thereby highlighting the utility of information gatekeepers for society.

Suggested Citation

  • Devendra Potnis & Iman Tahamtan, 2021. "Hashtags for gatekeeping of information on social media," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(10), pages 1234-1246, October.
  • Handle: RePEc:bla:jinfst:v:72:y:2021:i:10:p:1234-1246
    DOI: 10.1002/asi.24467
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    Cited by:

    1. Amal Marzouki & Sehl Mellouli & Sylvie Daniel, 2022. "The Identification of Stakeholders’ Living Contexts in Stakeholder Participation Data: A Semantic, Spatial and Temporal Analysis," Land, MDPI, vol. 11(6), pages 1-27, May.
    2. Devendra Potnis & Macy Halladay, 2022. "Information practices of administrators for controlling information in an online community of new mothers in rural America," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(11), pages 1621-1640, November.
    3. Jie Xin & Wan Ni & Zhiyuan Yu, 2021. "Research on Ternary Interactive Gatekeeping Model for Multi-Channel Networks (MCNs) in Social Media Era," Sustainability, MDPI, vol. 13(24), pages 1-17, December.

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