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Inner‐city gatekeepers: An exploratory survey of their information use environment

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  • John Agada

Abstract

This article describes the information use environment (IUE) of African‐American gatekeepers in Harambee, an inner‐city neighborhood in Milwaukee, Wisconsin. In‐depth one‐on‐one interviews were held with a purposive sample of 20 gatekeepers identified through community‐based organizations between April and May 1997. Findings indicated that the gatekeepers were slightly better educated and earned more than the average Harambee resident. The most prevalent information needs experience related to race relations, crime and family, and their sources of unmet needs were lack of awareness of or access to existing information or resources. Interpersonal sources were preferred over all other sources because of concerns about trustworthiness and credibility of information. The implications of these findings for professional information services are discussed.

Suggested Citation

  • John Agada, 1999. "Inner‐city gatekeepers: An exploratory survey of their information use environment," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 50(1), pages 74-85.
    • Handle: RePEc:bla:jamest:v:50:y:1999:i:1:p:74-85
    DOI: 10.1002/(SICI)1097-4571(1999)50:13.0.CO;2-F
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    Cited by:

    1. Holly Seale & Ben Harris-Roxas & Anita Heywood & Ikram Abdi & Abela Mahimbo & Ashfaq Chauhan & Lisa Woodland, 2022. "The role of community leaders and other information intermediaries during the COVID-19 pandemic: insights from the multicultural sector in Australia," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-7, December.
    2. Devendra Potnis & Iman Tahamtan, 2021. "Hashtags for gatekeeping of information on social media," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(10), pages 1234-1246, October.

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