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Children as Vulnerable Consumers in Online Environments

Author

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  • Ann‐Marie Kennedy
  • Katharine Jones
  • Janine Williams

Abstract

Children are seen as vulnerable consumers, yet little research has considered why they are more vulnerable than adults in an online context. This conceptual article uses an ecological paradigm to explore the underlying mechanisms that bring about vulnerability for children in general and specifically when interacting with online marketer created material. It does this by using the definition of a vulnerable consumer outlined by Baker, Gentry, and Rittenburg to focus on how marketing influence creates power imbalance, hinders consumption goals, and affects personal and social perceptions of self, leading children to be vulnerable consumers in online contexts. A social ecological conceptual framework is presented that demonstrates the interdependence of children's vulnerability with the social structure of their environments. Finally, in discussing how marketers are ultimately the agents in control of creating a fair marketplace for children online, policy implications are given.

Suggested Citation

  • Ann‐Marie Kennedy & Katharine Jones & Janine Williams, 2019. "Children as Vulnerable Consumers in Online Environments," Journal of Consumer Affairs, Wiley Blackwell, vol. 53(4), pages 1478-1506, December.
  • Handle: RePEc:bla:jconsa:v:53:y:2019:i:4:p:1478-1506
    DOI: 10.1111/joca.12253
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    Cited by:

    1. Julia Rötzmeier-Keuper, 2020. "Consumer Vulnerability: Overview And Synthesis Of The Current State Of Knowledge And Future Service-Related Research Directions," Working Papers Dissertations 65, Paderborn University, Faculty of Business Administration and Economics.
    2. Patricia Núñez-Gómez & Joaquín Sánchez-Herrera & Teresa Pintado-Blanco, 2020. "Children’s Engagement with Brands: From Social Media Consumption to Brand Preference and Loyalty," Sustainability, MDPI, vol. 12(22), pages 1-16, November.
    3. Williams, Janine & Gazley, Aaron & Ashill, Nicholas, 2021. "Children's Perceived Value: Conceptualization, Scale Development, and Validation," Journal of Retailing, Elsevier, vol. 97(2), pages 301-315.
    4. Kristen L. Walker & Kiya Bodendorf & Tina Kiesler & Georgie de Mattos & Mark Rostom & Amr Elkordy, 2023. "Compulsory technology adoption and adaptation in education: A looming student privacy problem," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(1), pages 445-478, January.
    5. Carters-White, Lauren & Chambers, Stephanie & Skivington, Kathryn & Hilton, Shona, 2021. "Whose rights deserve protection? Framing analysis of responses to the 2016 Committee of Advertising Practice consultation on the non-broadcast advertising of foods and soft drinks to children," Food Policy, Elsevier, vol. 104(C).
    6. Chan‐Hoong Leong & Soo Jiuan Tan & Elizabeth A. Minton & Siok Kuan Tambyah, 2021. "Economic hardship and neighborhood diversity: Influences on consumer well‐being," Journal of Consumer Affairs, Wiley Blackwell, vol. 55(4), pages 1226-1248, December.

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