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Users' personality and perceived ease of use of digital libraries: The case for resistance to change

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  • Oded Nov
  • Chen Ye

Abstract

The use of digital libraries has seen steady growth in the past two decades. However, as with other new technologies, effective use of digital libraries depends on user acceptance, which in turn is affected by users' perception of the system's ease of use. Since the introduction of new technologies often involves some form of change for users, the recent identification of the resistance to change (RTC) personality trait, and the development of a scale to measure it, provides an opportunity to assess the impact of RTC on new users of a digital library system. Drawing on prior research focused on personal differences and system characteristics as determinants of perceived ease of use, in the present study we explore the relationship between RTC and perceived ease of use of a university digital library. The results of a survey of 170 new users of the library system suggest that RTC is a significant determinant of perceived ease of use, and improves the explanatory power of previous technology‐acceptance models. Implications of the findings are discussed.

Suggested Citation

  • Oded Nov & Chen Ye, 2008. "Users' personality and perceived ease of use of digital libraries: The case for resistance to change," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 59(5), pages 845-851, March.
    • Handle: RePEc:bla:jamist:v:59:y:2008:i:5:p:845-851
    DOI: 10.1002/asi.20800
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    Cited by:

    1. Xiulan Chen & Xiaofei Xu & Yenchun Jim Wu & Wei Fong Pok, 2022. "Learners’ Continuous Use Intention of Blended Learning: TAM-SET Model," Sustainability, MDPI, vol. 14(24), pages 1-14, December.
    2. He, Pan & Veronesi, Marcella, 2017. "Personality traits and renewable energy technology adoption: A policy case study from China," Energy Policy, Elsevier, vol. 107(C), pages 472-479.
    3. Praveen Kumar Sharma & Rajnish Kumar Misra & Prachee Mishra, 2017. "Job Satisfaction Scale: Adaptation and Validation Among Indian IT (Information Technology) Employees," Global Business Review, International Management Institute, vol. 18(3), pages 703-718, June.
    4. Guych Nuryyev & Yu-Ping Wang & Jennet Achyldurdyyeva & Bih-Shiaw Jaw & Yi-Shien Yeh & Hsien-Tang Lin & Li-Fan Wu, 2020. "Blockchain Technology Adoption Behavior and Sustainability of the Business in Tourism and Hospitality SMEs: An Empirical Study," Sustainability, MDPI, vol. 12(3), pages 1-21, February.
    5. Dia Zeglat & Fayiz Shrafat & Ziad Al-Smadi, 2016. "The Impact of the E-Service Quality of Online Databases on Users’ Behavioral Intentions: A Perspective of Postgraduate Students," International Review of Management and Marketing, Econjournals, vol. 6(1), pages 1-10.
    6. Wallbach, Sören, 2020. "Assimilation and Diffusion of Multi-Sided Platforms in Dynamic B2B Networks: Inhibiting Factors and Their Consequences," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 123277, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    7. Luz María Marín-Vinuesa & Paula Rojas-García, 2023. "E-Learning Web-Apps Use Acceptance: A Way to Guide Perceived Learning Outcomes in Blended Learning," Sustainability, MDPI, vol. 15(3), pages 1-14, January.
    8. Yong‐Mi Kim, 2010. "The adoption of university library Web site resources: A multigroup analysis," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 61(5), pages 978-993, May.
    9. Shahbaz, Muhammad & Gao, Changyuan & Zhai, LiLi & Shahzad, Fakhar & Khan, Imran, 2021. "Environmental air pollution management system: Predicting user adoption behavior of big data analytics," Technology in Society, Elsevier, vol. 64(C).
    10. Arghya Ray & Muskan Jain & Lan Ma & Khalid Hussain Alhamzi & Ananya Ray & Long She, 2024. "The impact of personality traits, barriers and gamification on Gen X continuance intention for mobile credit bill payment apps," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 1154-1174, September.
    11. Heidenreich, Sven & Kraemer, Tobias & Handrich, Matthias, 2016. "Satisfied and unwilling: Exploring cognitive and situational resistance to innovations," Journal of Business Research, Elsevier, vol. 69(7), pages 2440-2447.
    12. Shahbaz, Muhammad & Zahid, Rimsha, 2022. "Probing the factors influencing cloud computing adoption in healthcare organizations: A three-way interaction model," Technology in Society, Elsevier, vol. 71(C).
    13. Lorne D. Booker & Brian Detlor & Alexander Serenko, 2012. "Factors affecting the adoption of online library resources by business students," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 63(12), pages 2503-2520, December.
    14. Qingchuan Li, 2020. "Healthcare at Your Fingertips: The Acceptance and Adoption of Mobile Medical Treatment Services among Chinese Users," IJERPH, MDPI, vol. 17(18), pages 1-21, September.

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