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A formal knowledge management ontology: Conduct, activities, resources, and influences

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  • C.W. Holsapple
  • K.D. Joshi

Abstract

This article describes a collaboratively engineered general‐purpose knowledge management (KM) ontology that can be used by practitioners, researchers, and educators. The ontology is formally characterized in terms of nearly one hundred definitions and axioms that evolved from a Delphi‐like process involving a diverse panel of over 30 KM practitioners and researchers. The ontology identifies and relates knowledge manipulation activities that an entity (e.g., an organization) can perform to operate on knowledge resources. It introduces a taxonomy for these resources, which indicates classes of knowledge that may be stored, embedded, and/or represented in an entity. It recognizes factors that influence the conduct of KM both within and across KM episodes. The Delphi panelists judge the ontology favorably overall: its ability to unify KM concepts, its comprehensiveness, and utility. Moreover, various implications of the ontology for the KM field are examined as indicators of its utility for practitioners, educators, and researchers.

Suggested Citation

  • C.W. Holsapple & K.D. Joshi, 2004. "A formal knowledge management ontology: Conduct, activities, resources, and influences," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 55(7), pages 593-612, May.
    • Handle: RePEc:bla:jamist:v:55:y:2004:i:7:p:593-612
    DOI: 10.1002/asi.20007
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    Cited by:

    1. Finn Olav Sveen & Eliot Rich & Matthew Jager, 2007. "Overcoming organizational challenges to secure knowledge management," Information Systems Frontiers, Springer, vol. 9(5), pages 481-492, November.
    2. Philip Sisson & Julie J.C.H. Ryan, 2017. "A Knowledge Concept Map: Structured Concept Analysis from Systematic Literature Review," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 13(3), pages 29-69.
    3. Kristin Spieler & Velibor Bobo Kovac, 2017. "Individual, Technological, and Organizational Predictors of Knowledge Sharing in the Norwegian Context," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 6(1), pages 5-26.
    4. Alhawari, Samer & Karadsheh, Louay & Nehari Talet, Amine & Mansour, Ebrahim, 2012. "Knowledge-Based Risk Management framework for Information Technology project," International Journal of Information Management, Elsevier, vol. 32(1), pages 50-65.
    5. Cletus Helen Eboh, 2019. "Evaluation of the Conceptual Theories, Elements, and Processes of Knowledge Management in Modern Day Organisations," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 10(1), pages 37-54, April.
    6. Detlef Seese & Christof Weinhardt & Frank Schlottmann (ed.), 2008. "Handbook on Information Technology in Finance," International Handbooks on Information Systems, Springer, number 978-3-540-49487-4, November.
    7. Robert Joseph Skovira, 2012. "Japanese Way, Western Way: Two Narratives of KnowledgeManagement," Knowledge and Learning: Global Empowerment; Proceedings of the Management, Knowledge and Learning International Conference 2012,, International School for Social and Business Studies, Celje, Slovenia.
    8. K. D. Joshi & Lei Chi & Avimanyu Datta & Shu Han, 2010. "Changing the Competitive Landscape: Continuous Innovation Through IT-Enabled Knowledge Capabilities," Information Systems Research, INFORMS, vol. 21(3), pages 472-495, September.

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