Unique data, different values: Explaining variation in the use of biometrics by international humanitarian organizations

Humanitarian organizations are increasingly using biometric technology. Although the existing literature comprehensively covers this issue, it overlooks the considerable divergence in approaches and policies. In fact, there are significant differences in how biometric data are collected, stored, processed, shared, and protected. Drawing on an analysis of relevant news items, documents, and 17 semi‐structured interviews with humanitarian practitioners, this paper explains the variational biometric practices of humanitarian organizations. The case studies are the UN Refugee Agency, the United Nations World Food Programme, the International Committee of the Red Cross, Médecins Sans Frontières, and World Vision International. Contributing to the scholarly debates about, first, the use of technology in humanitarian response and, second, the complex interdependence and power relations between major donors, States, and international organizations, this paper argues that combinations of three broad factors – organizational culture, mandates and scope of action, and institutional structure significantly shape how each organization understands and practices biometrics. Humanitarian organizations have different interests, motivations, ideologies, statuses, structures, and areas of expertise, and they respond differently to the demands of the States and other influential actors, thus having different applications of biometric data.