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Citizen participation and citizen satisfaction in the New Rural Development in Nha Be District between 2016-2020

Author

Listed:
  • Ha Minh Tri

    (International University)

  • Phan Thi Bich Thuy

    (International University)

Abstract

The ultimate goal of building a New Rural Development (NRD) (similar to the Saemaul Undong Movement in Korea) is to sustainably improve the material and spiritual life of the people. Our study investigates how citizen participation may influence the effectiveness of the NRD program and citizen satisfaction in implementing the NRD in Nha Be District from 2016 to 2020. Our work adopts a questionnaire-based study designed to collect data from 780 participants using the random cluster sampling technique. Our findings reveal that citizen participation significantly affects citizen satisfaction via the mediating role of the NRD program effectiveness but not directly between citizen participation and citizen satisfaction. Finally, our study offers theoretical contributions and policy implications for decision-makers and NRD program managers.

Suggested Citation

  • Ha Minh Tri & Phan Thi Bich Thuy, 2021. "Citizen participation and citizen satisfaction in the New Rural Development in Nha Be District between 2016-2020," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - SOCIAL SCIENCES, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 11(2), pages 3-18.
    • Handle: RePEc:bjw:socien:v:11:y:2021:i:2:p:3-18
    DOI: 10.46223/HCMCOUJS.soci.en.11.2.1911.2021
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    References listed on IDEAS

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    3. Prabha Ramseook-Munhurrun & Soolakshna D. Lukea-Bhiwajee & Perunjodi Naidoo, 2010. "Service Quality In The Public Service," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 3(1), pages 37-50.
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    5. Wendy L. Hassett & Douglas J. Watson, 2003. "Citizen surveys: a component of the budgetary process," Journal of Public Budgeting, Accounting & Financial Management, Emerald Group Publishing Limited, vol. 15(4), pages 525-541, March.
    6. Verba, Sidney & Schlozman, Kay Lehman & Brady, Henry & Nie, Norman H., 1993. "Citizen Activity: Who Participates? What Do They Say?," American Political Science Review, Cambridge University Press, vol. 87(2), pages 303-318, June.
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