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Factors affecting employee commitment of office staff in Ho Chi Minh City

Author

Listed:
  • Nguyen Quoc Cuong

    (Industrial University of Ho Chi Minh City, Vietnam)

  • Vo Thuc Uyen

    (Industrial University of Ho Chi Minh City, Vietnam)

  • Nguyen Thi Thanh Nhan

    (Industrial University of Ho Chi Minh City, Vietnam)

Abstract

This paper examined the factors affecting the commitment of office staff in Ho Chi Minh City (HCMC). The data is collected through questionnaires from 253 office staff; the SPSS software is used to analyse data through Cronbach’s Alpha reliability testing method, Exploratory Factor Analysis (EFA), and regression analysis. The research results revealed that training and development opportunities, salary and bonuses, and employee benefits are three critical factors that positively affect the commitment of office staff to the enterprise. The study provides implications or strategies for managers to improve their human resource management and enhance long-term employee commitment. Besides, the study also provides recommendations for future research.

Suggested Citation

  • Nguyen Quoc Cuong & Vo Thuc Uyen & Nguyen Thi Thanh Nhan, 2022. "Factors affecting employee commitment of office staff in Ho Chi Minh City," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 12(1), pages 50-66.
    • Handle: RePEc:bjw:econen:v:12:y:2022:i:1:p:50-66
    DOI: 10.46223/HCMCOUJS.econ.en.12.1.2022.2022
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    References listed on IDEAS

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    1. Ernest Emeka Izogo & Mathias Egede Elom & Mercy Mpinganjira, 2020. "Examining customer willingness to pay more for banking services: the role of employee commitment, customer involvement and customer value," International Journal of Emerging Markets, Emerald Group Publishing Limited, vol. 16(6), pages 1176-1201, May.
    Full references (including those not matched with items on IDEAS)

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