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Digital Transformation in Construction: Assessing E-Tendering Adoption in Malaysia’s Industry Landscape

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  • Valerie Kher Yiing Voon

    (Faculty of Built Environment, Tunku Abdul Rahman University of Management and Technology, Malaysia)

  • Yee Lin Lee

    (Faculty of Built Environment, Tunku Abdul Rahman University of Management and Technology, Malaysia)

Abstract

As digital transformation becomes increasingly crucial for enhancing efficiency in construction projects, the adoption of E-Tendering has emerged as a significant trend within the industry. The uptake of E-Tendering has accelerated since the Covid-19 pandemic, driven by the Malaysian Movement Control Order. Typically, developers or clients decide whether to implement the E-Tendering System, but it is the quantity surveyors (QS) who manage the entire tendering process. This research, therefore, explores the benefits, challenges, and potential strategies for overcoming barriers to E-Tendering adoption from the QS perspective. The study analyzes quantitative data collected through a questionnaire survey of QS professionals in Klang Valley, Malaysia. Of the 370 questionnaires distributed, 113 valid responses were included in the analysis. The findings reveal that the key benefits of E-Tendering include paper and cost savings, improved document storage, and time savings in the collection and submission of tender documents. The main challenges identified are software limitations, software reliability, and e-security concerns. The results also highlight the shared responsibility of the government, organizations, and software suppliers in promoting and addressing the challenges of E-Tendering adoption. Ultimately, this research provides both academic insights and practical recommendations to support digital transformation and improve efficiency in the construction industry.

Suggested Citation

  • Valerie Kher Yiing Voon & Yee Lin Lee, 2024. "Digital Transformation in Construction: Assessing E-Tendering Adoption in Malaysia’s Industry Landscape," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 11(12), pages 969-985, December.
    • Handle: RePEc:bjc:journl:v:11:y:2024:i:12:p:969-985
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    References listed on IDEAS

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