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A Phenomenological Study of Outsourcing and Employee Relations Management in Lagos State, Nigeria

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  • MEJABI, Folorunsho

    (Department of Business Administration, Faculty of Management Sciences, National Open University of Nigeria)

  • CHUKWUMA, Nnenna N. (Ph.D.)

    (Department of Business Administration, Faculty of Management Sciences, National Open University of Nigeria)

  • UDU, Ama A(Ph.D.)

    (Department of Business Administration, Faculty of Management Sciences, National Open University of Nigeria)

  • EKEOCHA, Hector Onyekachi

    (Mountain Top University. Nigeria)

  • MANGTU, Dangnan Yohanna

    (Department of Business Administration, Faculty of Management Sciences, National Open University of Nigeria)

  • OKHIRIA, Vincent Omozojie

    (Department of Business Administration, Faculty of Management Sciences, National Open University of Nigeria)

Abstract

The objective of the research is to examine the relationship between outsourcing and employee relations management. Researchers in the past have emphasised why companies should outsource based on cost savings and gaining a competitive edge, while others focus on the assumed unpalatable effects of outsourcing. Nevertheless, the impact of outsourcing on the relationship between labour and management has long been understudied. This research used a survey design with a sample size of 100. Responses from 63 employees of the selected organisations comprising twenty-five (25) from outsourced employees and thirty- eight (38) from full-time employees.

Suggested Citation

  • MEJABI, Folorunsho & CHUKWUMA, Nnenna N. (Ph.D.) & UDU, Ama A(Ph.D.) & EKEOCHA, Hector Onyekachi & MANGTU, Dangnan Yohanna & OKHIRIA, Vincent Omozojie, 2024. "A Phenomenological Study of Outsourcing and Employee Relations Management in Lagos State, Nigeria," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3), pages 1666-1684, March.
    • Handle: RePEc:bcp:journl:v:8:y:2024:i:3:p:1666-1684
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    References listed on IDEAS

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    1. Karsten Bjerring Olsen, 2006. "Productivity Impacts of Offshoring and Outsourcing: A Review," OECD Science, Technology and Industry Working Papers 2006/1, OECD Publishing.
    2. Williamson, Oliver E, 1979. "Transaction-Cost Economics: The Governance of Contractural Relations," Journal of Law and Economics, University of Chicago Press, vol. 22(2), pages 233-261, October.
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    4. Richtnér, Anders & Rognes, Jon, 2013. "Service outsourcing and its effects on knowledge," SSE/EFI Working Paper Series in Business Administration 2013:1, Stockholm School of Economics.
    5. Gilley, K. Matthew & Greer, Charles R. & Rasheed, Abdul A., 2004. "Human resource outsourcing and organizational performance in manufacturing firms," Journal of Business Research, Elsevier, vol. 57(3), pages 232-240, March.
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