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The Role of Technology Acceptance Model on Intentions of Zakat Payers in Using Online Zakat Payment Services

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Listed:
  • Siti Hirdayu Mohd Radzi

    (Faculty of Business and Accountancy, Universiti Poly-Tech Malaysia)

  • Nisrin Alyani Ishak

    (Faculty of Business and Accountancy, Universiti Poly-Tech Malaysia)

  • Ana Salwa Md Zin

    (Faculty of Business and Accountancy, Universiti Poly-Tech Malaysia)

  • Syafiq Dhamiri Ayop

    (Faculty of Business and Accountancy, Universiti Poly-Tech Malaysia)

  • Rahayu Abdul Rahman

    (Faculty of Accountancy, Universiti Teknologi MARA, Perak Branch, Tapah Campus, Malaysia)

Abstract

This study aims to examine how Technology Acceptance Model factors; perceived usefulness and perceived ease of use affect the intention of muzakki (zakat payers) to adopt online zakat payment services. Data were collected through an online survey of 230 zakat payers in Malaysia. Participants were chosen using cluster sampling from both government and private sectors. The findings show that both perceived usefulness and perceived ease of use are positively and significantly associated with the intention of zakat payers to use online zakat payment services. Given the scarcity of research on the adoption of online zakat services, this study makes a substantial contribution to understanding the factors shaping the utilization of such services in the country. Additionally, these findings provide important insights for formulating strategies to improve the uptake of online zakat payment services in comparable developing countries.

Suggested Citation

  • Siti Hirdayu Mohd Radzi & Nisrin Alyani Ishak & Ana Salwa Md Zin & Syafiq Dhamiri Ayop & Rahayu Abdul Rahman, 2024. "The Role of Technology Acceptance Model on Intentions of Zakat Payers in Using Online Zakat Payment Services," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(11), pages 1089-1096, November.
    • Handle: RePEc:bcp:journl:v:8:y:2024:i:11:p:1089-1096
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    References listed on IDEAS

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    2. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    3. Tri Wahyu Oktavendi & Immanuel Mu'ammal, 2022. "Acceptance model for predicting adoption of Zakat, Infaq, and Sodaqoh (ZIS) digital payments in Generation Z," Journal of Islamic Accounting and Business Research, Emerald Group Publishing Limited, vol. 13(4), pages 684-700, March.
    4. Rahmatina Awaliah Kasri & Adela Miranti Yuniar, 2021. "Determinants of digital zakat payments: lessons from Indonesian experience," Journal of Islamic Accounting and Business Research, Emerald Group Publishing Limited, vol. 12(3), pages 362-379, April.
    5. Saeed Awadh Bin-Nashwan & Mahmood Hussain Shah & Hijattulah Abdul-Jabbar & Lutfi Hassen Ali Al-Ttaffi, 2023. "Social-related factors in integrated UTAUT model for ZakaTech acceptance during the COVID-19 crisis," Journal of Islamic Accounting and Business Research, Emerald Group Publishing Limited, vol. 14(8), pages 1383-1403, February.
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