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The Excellence Baldrige Criteria in The Effectiveness of Higher Education Institutions Management

Author

Listed:
  • Paulo Henrique Barroso Menezes

    (Universidade FUMEC)

  • Henrique Cordeiro Martins

    (Universidade FUMEC)

  • Ronielton Rezende Oliveira

    (Universidade FUMEC)

Abstract

This paper aims to analyze the antecedents of effectiveness of education management in seven units of a Higher Education Institution (IES, in Portuguese) located in the metropolitan region of Belo Horizonte, MG, Brazil. The research is a quantitative study and was applied in the case study format in the largest private Brazilian education organization listed in the stock market. Data sample were collected through a survey and the informants are directors, course coordinators, teachers and administrative staff. The results were obtained through the structural equation modeling in relation to Excellence Baldrige Criteria, and indicate the model proposed by this research, that the Strategic Planning and Operation Focus influence directly on the Effectiveness of Management. We verified the existence of a positive correlation between all the constructs of the Baldrige Excellence Model with the Effectiveness of Management of the HEI.

Suggested Citation

  • Paulo Henrique Barroso Menezes & Henrique Cordeiro Martins & Ronielton Rezende Oliveira, 2018. "The Excellence Baldrige Criteria in The Effectiveness of Higher Education Institutions Management," Brazilian Business Review, Fucape Business School, vol. 15(1), pages 47-67, January.
    • Handle: RePEc:bbz:fcpbbr:v:15:y:2018:i:1:p47-67
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    References listed on IDEAS

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    1. John Halligan & Cláudia S. Sarrico & Mary Lee Rhodes, 2012. "On the road to performance governance in the public domain?," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 61(3), pages 224-234, March.
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    Cited by:

    1. Daniel A. Salas & Paulina Criollo & Angel D. Ramirez, 2021. "The Role of Higher Education Institutions in the Implementation of Circular Economy in Latin America," Sustainability, MDPI, vol. 13(17), pages 1-27, August.
    2. Katerina Tzafilkou & Liliana Mâță & Gabriela Livia Curpănaru & Ionuț Viorel Stoica & Lucian Nicolae Voinea & Constantin Șufaru, 2022. "A Comprehensive Instrument to Measure Teachers’ Attitude towards Quality Management in the Context of Online Education," IJERPH, MDPI, vol. 19(3), pages 1-16, January.

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