The Challenges And Opportunities Of Human Resource Management In The Post-Pandemic Era

The COVID-19 pandemic has forced organisations to adapt quickly to a virtual and online reality and has speeded up the process of digitalisation and the transformation to new ways of living and working. The first part of this paper examines the various challenges human resource managers have been facing since the outbreak of the pandemic. In the second part, the paper deals with the potential challenges of human resource management in the post pandemic period, as well as the trends that will reshape work after the crisis. The authors describe how leaders and experts around the world see the trends of work in the future. In the third section, they focus on potential opportunities for improvements in human resources suggesting the necessity for effective and efficient post-pandemic change management including organisational culture, improved competence of people and encouraging more sensitive personal integrity. Therefore, a post-pandemic systemic and process approach require new approaches to leadership, people engagement and customer focus and the further development of interpersonal relationships. The authors conclude that the post-pandemic period not only concerns the economic recovery of the organisation from the crisis, but also to the physical and mental recovery of the people in it, based on new forms of behaviour, trust, respect, solidarity and the best human values.