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Collaborative Knowledge Management: Examining The Challenges In The Rural Banking Industry In The Eastern Region Of Ghana

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  • NICODEMUS OSEI OWUSU ∗â€

    (Department of Management Studies, School of Business, College of Humanities and Legal Studies, University of Cape Coast, Ghana)

Abstract

In todays global world the need for business to collaborate in knowledge management has become more important since more than ever before, the returns companies gain increasingly have been related to their intellectual assets, and not the tangible assets they manage. However, in practice, implementing such collaboration has been challenging. Thus the aim of this study is to examine these challenges associated with Collaborative Knowledge Management (CKM) in the rural banking industry in Ghana. The study is quantitative with 105 employees surveyed. The study results indicate that challenges indeed exist and amongst them are: Mistrust; fear of loss of autonomy; different business cultures with different power structures; different funding cycles causing different creditworthiness; difficulty in combining skills due to different knowledge levels; and finally difficulty in coordinating affairs with full management commitment. However, the study also revealed that the individual respondents opinions on challenges are contingent upon their demographic features. In view of these, it is recommended that management must commit itself to the task through communication and put into place the appropriate rewards and incentives for knowledge management activities. Also employees need to develop knowledge management skills through training in order to participate effectively. The conclusion is that without an appropriate culture and management commitment, the challenges connected with implementing collaboration in knowledge management should not be underrated.

Suggested Citation

  • Nicodemus Osei Owusu ˆ—€, 2016. "Collaborative Knowledge Management: Examining The Challenges In The Rural Banking Industry In The Eastern Region Of Ghana," International Journal of Humanities, Arts and Social Sciences, Dr. Mohammad Hamad Al-khresheh, vol. 2(3), pages 111-120.
    • Handle: RePEc:apa:ijhass:2016:p:111-120
    DOI: 10.20469/ijhss.2.20005-3
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    References listed on IDEAS

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    1. X Martin & R Salomon, 2003. "Knowledge transfer capacity and its implications for the theory of the multinational corporation," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 34(4), pages 356-373, July.
    2. Burton-Jones, Alan, 2001. "Knowledge Capitalism: Business, Work, and Learning in the New Economy," OUP Catalogue, Oxford University Press, number 9780199242542.
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    2. Jorge Arnanz* & Kanokkarn Kaewnuch, 2019. "Accreditation in Tourism and Hospitality Undergraduate Education in the ASEAN context: the Case of Thailand from the Ted Qual Perspective," The Journal of Social Sciences Research, Academic Research Publishing Group, vol. 5(2), pages 275-283, 02-2019.
    3. Ilze Koroleva & Inta Mierina & Ieva Karklina, 2017. "Small rural schools on the edge of survival: Comparative assessment of stakeholders’ perspectives in Latvia and Norway," Journal of Advances in Humanities and Social Sciences, Dr. Yi-Hsing Hsieh, vol. 3(4), pages 214-225.

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