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Interactive Effects of Social Support and Incivility on Affective Commitment in Banking Sector of Pakistan

Author

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  • FAROOQ ANWAR

    (Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah, Kota Kinabalu, Malaysia)

  • DR. JULIAN PAUL SIDIN

    (Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah, Kota Kinabalu, Malaysia)

Abstract

Several researchers contended that mistreatment has a tendency to induce stress among individuals, which fosters responses that are often incompatible with work outcomes. Therefore, there is a need to adopt a more focused-approach on the systematic investigation of how mistreatment causes stress while social support playing a moderating role among the said relationship, especially in Pakistani working environment. Hence, the current research investigates the impact of mistreatment (through incivility) on affective commitment in the presence of social support as moderating variable. The data is collected from 529 employees working in Pakistani banking industry. The results indicate that social support and incivility has an impact on affective commitment while social support also act as moderator in incivility and affective commitment relationship. The present study applies occupational research framework, affective event theory and social exchange theory at mistreatment in the Pakistani context. This framework is rarely adapted in this situation so it would contribute to the literature.

Suggested Citation

  • Farooq Anwar & Dr. Julian Paul Sidin, 2016. "Interactive Effects of Social Support and Incivility on Affective Commitment in Banking Sector of Pakistan," International Journal of Business and Administrative Studies, Professor Dr. Bahaudin G. Mujtaba, vol. 2(6), pages 213-224.
    • Handle: RePEc:apa:ijbaas:2016:p:213-224
    DOI: 10.20469/ijbas.2.10006-6
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    References listed on IDEAS

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    1. Jushan Bai & Serena Ng, 2005. "Tests for Skewness, Kurtosis, and Normality for Time Series Data," Journal of Business & Economic Statistics, American Statistical Association, vol. 23, pages 49-60, January.
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    Cited by:

    1. Samia Rehman, 2017. "Impact of Career Development on Organizational Commitment," International Journal of Business and Administrative Studies, Professor Dr. Bahaudin G. Mujtaba, vol. 3(3), pages 100-111.
    2. Anon Khunakorncharatphong∗ & Sudarat Tuntivivat, 2018. "Psychosocial Factors Related to Aggressive Self Control Behavior of Youth in Reformatory Schools," International Journal of Humanities, Arts and Social Sciences, Dr. Mohammad Hamad Al-khresheh, vol. 4(2), pages 96-103.

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