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Koncentracja organizacji na jakości jako wciąż aktualna koncepcja zarządzania

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  • Wiesław Gonciarski

Abstract

W artykule podjęto próbę zaprezentowania znaczenia zarządzania jakością we współczesnym zarządzaniu. Kontekstem tej analizy jest rozwój teorii i praktyki zarządzania, który związany jest m.in. z powstawaniem i praktycznym wdrażaniem nowych koncepcji oraz metod zarządzania. Kluczową tezą wyjaśnianą w artykule jest przekonanie, że mimo rozwoju zarządzania koncentracja na jakości ma ciągle niezwykle duże znaczenie. Widać to w stosowanych praktykach zarządzania, jak i w nowych koncepcjach, które bardzo często w całości włączają w swoje zasady działania rozwiązania wypracowane w ramach koncepcji i metod zarządzania jakością.

Suggested Citation

  • Wiesław Gonciarski, 2019. "Koncentracja organizacji na jakości jako wciąż aktualna koncepcja zarządzania," Nowoczesne Systemy Zarządzania. Modern Management Systems, Military University of Technology, Faculty of Security, Logistics and Management, Institute of Organization and Management, issue 4, pages 63-82.
    • Handle: RePEc:aou:nszioz:y:2019:i:4:p:63-82
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    References listed on IDEAS

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    1. Faisal Talib & Zillur Rahman & M.N. Qureshi & Jamshed Siddiqui, 2011. "Total quality management and service quality: an exploratory study of quality management practices and barriers in service industry," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 10(1), pages 94-118.
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