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Resursele Umane In Managementul Calitatii Totale

Author

Listed:
  • Liviu ILIES

    (Babes-Bolyai University, Cluj-Napoca, Romania)

Abstract

Human resources are the most important component of quality management. The total management quality has as an organizational philosophy the Japanese concept of “Kaizen” meaning the continuos improvement. In order to promote the improvement in quality it is necessary to have a general view, requiring understanding skill from managers, team spirit, understanding of change and its implementation in organization, that is continuos leadership.

Suggested Citation

  • Liviu ILIES, 2004. "Resursele Umane In Managementul Calitatii Totale," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 2(1), pages 21-24, November.
    • Handle: RePEc:aio:manmar:v:2:y:2004:i:1:p:21-24
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    File URL: http://www.mnmk.ro/documents/2004/2004-2.pdf
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    Citations

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    Cited by:

    1. Cristian Busu & Mihail Busu, 2017. "The Impact of Applying the Total Quality Management Model on the Performance of the Telecom Organizations in Romania," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(S11), pages 1035-1035.

    More about this item

    Keywords

    human resources management; quality management;

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General

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