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Employee Motivation on Organizational Performance In Selected Information Technology Support Service Companies In Kampala, Uganda

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  • Sabiiti Mulema

Abstract

The purpose of this study is to establish the impact of employee motivation on organizational performance in Information Technology Support Service Companies in Kampala, Uganda. It focused on a case of three selected information technology support service companies; Iwat Solutions, Mercury Group and Sky Hi Technology. The objectives of the study were; (1) To evaluate the relationship between employee motivation and organizational performance, (2) To assess the relationship between employee motivation and employee commitment and (3) To determine the major factors that increase employee motivation in Iwat Solutions, Mercury Group and Sky Hi Technology. This study employed descriptive research and cross-sectional design. Existing literature was used. Simple random sampling and purposive sampling were used to select respondents. Interviews were used as techniques of data collection, while questionnaire and interview guides were used as data collection instruments. The data collected is both quantitative and qualitative. The study population of 96 employees gave the sample size of 77 respondents based on slovin formula. The major findings of the study indicated that there is a positive relationship between motivation of employee and organizational performance (r = 0.290, P-value

Suggested Citation

  • Sabiiti Mulema, 2019. "Employee Motivation on Organizational Performance In Selected Information Technology Support Service Companies In Kampala, Uganda," International Journal of Science and Business, IJSAB International, vol. 3(4), pages 161-174.
    • Handle: RePEc:aif:journl:v:3:y:2019:i:4:p:161-174
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    References listed on IDEAS

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    1. Ahmed Imran, Hunjra & Muhammad Asghar, Ali & Muhammad Irfan, Chani & Hashim, Khan & Kashif Ur, Rehman, 2010. "Employee voice and intent to leave: an empirical evidence of Pakistani banking sector," MPRA Paper 32113, University Library of Munich, Germany.
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