IDEAS home Printed from https://ideas.repec.org/a/aic/revebs/y2014d14tuguleaa.html
   My bibliography  Save this article

Does A Different Year Of Study Means Different Important Credibility Dimensions? A Study On The Dimensions Of Credibility Of Online Sales Websites

Author

Listed:
  • Oana TUGULEA

    (University “Alexandru Ioan Cuza” – Iasi, 22nd Carol I Blvd., Iasi, Romania)

Abstract

Web sites credibility is an important e-marketing issue that influences consumer behavior and buying intention. Two sub-samples were investigated in this study. The purpose of study is to identify differences in perception of the two sub-samples on dimensions of credibility of online sales Website. The aims are: (1) to identify dimensions significantly differently evaluated by the two categories of respondents; (2) to identify important dimensions from the perspective of one of the groups; (3) to identify important dimensions from the other group’s perspective. While students in second year of study (the first sub-sample) consider five dimensions to be important (detailed information, relationship – communication, expertise, framing adverts and personal experience), third year of study students (the second sub-sample) put a special emphasis on two dimensions (real world feel and expertise). We notice that both categories of students consider the dimension of expertise to be important. Different year of study means different professional experience due to certain courses.

Suggested Citation

  • Oana TUGULEA, 2014. "Does A Different Year Of Study Means Different Important Credibility Dimensions? A Study On The Dimensions Of Credibility Of Online Sales Websites," Review of Economic and Business Studies, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, issue 14, pages 31-49, December.
    • Handle: RePEc:aic:revebs:y:2014:d:14:tuguleaa
    as

    Download full text from publisher

    File URL: http://rebs.feaa.uaic.ro/articles/pdfs/207.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Chong Ju Choi & Carla C. J. M. Millar & Caroline Y. L. Wong, 2005. "Knowledge and the State," Palgrave Macmillan Books, in: Knowledge Entanglements, chapter 0, pages 19-38, Palgrave Macmillan.
    2. Andreia Gabriela ANDREI & Adriana ZAIÞ, 2014. "Perceptions Of Warmth & Competence In Online Networking: An Experimental Analysis Of A Company Launch," Review of Economic and Business Studies, Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, issue 13, pages 11-29, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Oliver Hinz & Jochen Eckert, 2010. "The Impact of Search and Recommendation Systems on Sales in Electronic Commerce," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 2(2), pages 67-77, April.
    2. Xiao-Bai Li & Jialun Qin, 2017. "Anonymizing and Sharing Medical Text Records," Information Systems Research, INFORMS, vol. 28(2), pages 332-352, June.
    3. Lawrence Bunnell & Kweku-Muata Osei-Bryson & Victoria Y. Yoon, 0. "RecSys Issues Ontology: A Knowledge Classification of Issues for Recommender Systems Researchers," Information Systems Frontiers, Springer, vol. 0, pages 1-42.
    4. Martinovici, A., 2019. "Revealing attention - how eye movements predict brand choice and moment of choice," Other publications TiSEM 7dca38a5-9f78-4aee-bd81-c, Tilburg University, School of Economics and Management.
    5. Joanna Sokolowska & Patrycja Sleboda, 2015. "The Inverse Relation Between Risks and Benefits: The Role of Affect and Expertise," Risk Analysis, John Wiley & Sons, vol. 35(7), pages 1252-1267, July.
    6. Donald R. Haurin & Stuart S. Rosenthal, 2009. "Language, Agglomeration and Hispanic Homeownership," Real Estate Economics, American Real Estate and Urban Economics Association, vol. 37(2), pages 155-183, June.
    7. Jong Won Min, 2019. "The Influence of Stigma and Views on Mental Health Treatment Effectiveness on Service Use by Age and Ethnicity: Evidence From the CDC BRFSS 2007, 2009, and 2012," SAGE Open, , vol. 9(3), pages 21582440198, September.
    8. Zhan (Michael) Shi & T. S. Raghu, 2020. "An Economic Analysis of Product Recommendation in the Presence of Quality and Taste-Match Heterogeneity," Information Systems Research, INFORMS, vol. 31(2), pages 399-411, June.
    9. Voxi Amvilah & Simplice Anutechia Asongu & Antonio Andrés, 2014. "Globalization, Peace & Stability, Governance, and Knowledge Economy," AAYE Policy Research Working Paper Series 14_024, Association of African Young Economists, revised Dec 2014.
    10. Alwang, Jeffrey & Larochelle, Catherine & Barrera, Victor, 2017. "Farm Decision Making and Gender: Results from a Randomized Experiment in Ecuador," World Development, Elsevier, vol. 92(C), pages 117-129.
    11. Yanina Welp & Ferran Urgell & Eduard Aibar, 2007. "From Bureaucratic Administration to Network Administration? An Empirical Study on E-Government Focus on Catalonia," Public Organization Review, Springer, vol. 7(4), pages 299-316, December.
    12. Brent Hammer & Helen Vallianatos & Candace Nykiforuk & Laura Nieuwendyk, 2015. "Perceptions of healthy eating in four Alberta communities: a photovoice project," Agriculture and Human Values, Springer;The Agriculture, Food, & Human Values Society (AFHVS), vol. 32(4), pages 649-662, December.
    13. Amine Dadoun & Michael Defoin-Platel & Thomas Fiig & Corinne Landra & Raphaël Troncy, 2021. "How recommender systems can transform airline offer construction and retailing," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 20(3), pages 301-315, June.
    14. Parag, Yael & Darby, Sarah, 2009. "Consumer-supplier-government triangular relations: Rethinking the UK policy path for carbon emissions reduction from the UK residential sector," Energy Policy, Elsevier, vol. 37(10), pages 3984-3992, October.
    15. Umberto Panniello & Michele Gorgoglione & Alexander Tuzhilin, 2016. "Research Note—In CARSs We Trust: How Context-Aware Recommendations Affect Customers’ Trust and Other Business Performance Measures of Recommender Systems," Information Systems Research, INFORMS, vol. 27(1), pages 182-196, March.
    16. Shiau, Wen-Lung & Dwivedi, Yogesh K. & Yang, Han Suan, 2017. "Co-citation and cluster analyses of extant literature on social networks," International Journal of Information Management, Elsevier, vol. 37(5), pages 390-399.
    17. Kim, Jae Kyeong & Kim, Hyea Kyeong & Oh, Hee Young & Ryu, Young U., 2010. "A group recommendation system for online communities," International Journal of Information Management, Elsevier, vol. 30(3), pages 212-219.
    18. Quentin Plantec & Benjamin Cabanes & Pascal Le Masson & Benoit Weil, 2021. "Market-Pull Or Research Push? Effects Of Research Orientations On University-Industry Collaborative Ph.D. Projects' Performances," Post-Print halshs-03190142, HAL.
    19. Gupta, Mukul & Kumar, Pradeep, 2020. "Recommendation generation using personalized weight of meta-paths in heterogeneous information networks," European Journal of Operational Research, Elsevier, vol. 284(2), pages 660-674.
    20. Mikko Jauho & Johanna Mäkelä & Mari Niva, 2016. "Demarcating Social Practices: The Case of Weight Management," Sociological Research Online, , vol. 21(2), pages 10-22, May.

    More about this item

    Keywords

    credibility; Website; regression analysis; dimension; construct;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • M39 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aic:revebs:y:2014:d:14:tuguleaa. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sireteanu Napoleon-Alexandru (email available below). General contact details of provider: https://edirc.repec.org/data/feaicro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.