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The Evaluation of Use and Quality of Public E-services among Enterprises

Author

Listed:
  • Ulman, Milos
  • Jarolimek, Jan
  • Vasilenko, Alexandr
  • Kanska, E.

Abstract

The paper deals with the quality evaluation of electronic services. The European Commission eGovernment benchmarking effort is reviewed and the current level of use of basic electronic services for enterprises is compared between EU 27 member countries and the Czech Republic. Then, the most frequently used services are evaluated among 452 enterprises in the Czech Republic. The evaluation was based on a method CBG (Communication between Business and Government) that has been developed at the Department of information technologies at the Faculty of Economic and Management at Czech University of Life Sciences (CULS) in Prague. Results of the survey are compared to prior surveys, Czech Statistical Office and Eurostat surveys. Pieces of knowledge introduced in this paper resulted from solution of an institutional research intention MSMT 6046070906 „Economics of resources of Czech agriculture and their efficient use in frame of multifunctional agri-food systems“.

Suggested Citation

  • Ulman, Milos & Jarolimek, Jan & Vasilenko, Alexandr & Kanska, E., 2012. "The Evaluation of Use and Quality of Public E-services among Enterprises," AGRIS on-line Papers in Economics and Informatics, Czech University of Life Sciences Prague, Faculty of Economics and Management, vol. 4(2), pages 1-11, June.
    • Handle: RePEc:ags:aolpei:131363
    DOI: 10.22004/ag.econ.131363
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    References listed on IDEAS

    as
    1. Floropoulos, Jordan & Spathis, Charalambos & Halvatzis, Dimitrios & Tsipouridou, Maria, 2010. "Measuring the success of the Greek Taxation Information System," International Journal of Information Management, Elsevier, vol. 30(1), pages 47-56.
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    Cited by:

    1. Hana Rysová & Karel Kubata & Jan Tyrychtr & Miloš Ulman & Martina Šmejkalová & Václav Vostrovský, 2013. "Evaluation of electronic public services in agriculture in the Czech Republic," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 61(2), pages 473-479.

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