IDEAS home Printed from https://ideas.repec.org/a/aes/amfeco/v36y2014i16p517.html
   My bibliography  Save this article

Comparative Analysis of the Consumer Protection, Considering the Globalisation and Technological Changes, within Member States of the European Union

Author

Listed:
  • Iulian Viorel Brasoveanu

    (The Bucharest University of Economic Studies)

  • Laura Obreja Brasoveanu

    (The Bucharest University of Economic Studies)

  • Simona Mascu

    (The Bucharest University of Economic Studies)

Abstract

Recent globalization and technological changes have produced significant changes in consumption patterns, shopping online becoming increasingly more important. Under these conditions, in this article we analyze the most important issues relating to the level and quality of consumer protection in the European Union countries for the period 2008-2012 . In this article we aimed to analyze the most important issues related to the level and quality of consumer protection in European Union 27 countries in the period 2008-2012. For this scope, we have chosen the most important five consumer indicators, which are the components of the Consumer Conditions Index, which provide information on both the level and the quality of consumer protection: the protection perceived by consumers (feeling protected as a consumer), illicit commercial practices, the product safety, the consumer complaints, and the redress measures.Initial data were collected from the European Commission for each Member State of the European Union 27, for the last five years, from 2008 to 2012. We have used statistical and econometric methods. For the year 2012, using the selected indicators, we have presented the descriptive statistics in order to observe their caracteristics, we have analysed the correlation matrix and we have determined the structure of four clusters, which reveals common features of countries in each cluster. In order to capture the impact of the variables illegal commercial practices and redress measures on the dependent variable protection perceived by the consumers, we have realized panel regressions with cross-section fixed effects, using data for the period 2008-2012. Also for this period, comparative statistical analyzes were performed (average, minimum, maximum, trend) between Member States.The results reflect the correlations between the analyzed indicators during the period 2008-2012, and a comprehensive scan of how these indicators developed in territorial profile within European Union 27, recently one of the most significant markets in terms of globalization and technological change.

Suggested Citation

  • Iulian Viorel Brasoveanu & Laura Obreja Brasoveanu & Simona Mascu, 2014. "Comparative Analysis of the Consumer Protection, Considering the Globalisation and Technological Changes, within Member States of the European Union," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 16(36), pages 517-517, May.
    • Handle: RePEc:aes:amfeco:v:36:y:2014:i:16:p:517
    as

    Download full text from publisher

    File URL: http://www.amfiteatrueconomic.ro/temp/Article_1288.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Vasile Dinu, 2006. "The European dimension of the consumer’s protection policy," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 8(20), pages 93-100, June.
    2. Vasile Dinu, 2010. "The Need for Consumers’ Protection," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 12(28), pages 262-264, June.
    3. Merino, María & Vargas, Delfino, 2013. "How consumers perceive globalization: A multilevel approach," Journal of Business Research, Elsevier, vol. 66(3), pages 431-438.
    4. Rutledge, Susan L., 2010. "Consumer protection and financial literacy : lessons from nine country studies," Policy Research Working Paper Series 5326, The World Bank.
    5. Vasile Dinu & Ivan Marchevski & Eugen Dobrescu & Raluca Mariana Petrescu, 2010. "Education and Training Needs in the Field of Consumer Protection in the Lower Danube Region," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 12(Special N), pages 709-734, November.
    6. Remus Baciu & Adriana Deac, 2010. "Romanian Harmonization of Laws with European Union Policies Regarding Consumer Protection," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 12(28), pages 558-574, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Silvius STANCIU, 2015. "The Safety of the Romanian Non-food Products in the European Community Context," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 1, pages 75-80.
    2. Silvius STANCIU, 2015. "Food Consumption, Revenues and Romanian Consumer Complaints," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 1, pages 87-92.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dan-Cristian Dabija & Catalin Postelnicu & Nicolae Al. Pop, 2014. "Methodology for Assessing the Degree of Internationalization of Business Academic Study Programmes," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 16(37), pages 726-726, August.
    2. Šárka Velcovská & Tomáš Sadílek, 2014. "The System of the Geographical Indication – Important Component of the Politics of the Consumers` Protection in European Union," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 16(35), pages 228-228, February.
    3. Valentin Florentin Dumitru & Andrei Stanciu & Madalina Dumitru & Liliana Feleaga, 2014. "Pressure and Isomorphism in Business Education," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 16(37), pages 784-784, August.
    4. Dan Popescu & Iulia Chivu & Alina Ciocarlan-Chitucea & Daniela-Oana Popescu, 2011. "The Development of Touristic Services through Individual and Organizational Learning. Study Case: Romania and Spain," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 13(Special N), pages 725-735, November.
    5. Elena-Alexandra GORGOS & Elena-Mãdãlina VÃTÃMÃNESCU, 2016. "Online Communication and E-Commerce Dynamics in the European Union. A Consumer-Based Approach," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 17(4), pages 335-349, October.
    6. Gabriel Bratucu & Alexandra Palade (Zamfirache) & Anca Madar & Nicoleta Andreea Neacsu, 2017. "Competition on the University Educational Services Market in Romania and the Protection of Students’ Rights and Interests," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(45), pages 414-414, May.
    7. Özgür Özmen & Roxana Sârbu & Andreea Simona Sãseanu & Corneliu Toader, 2017. "The European Foundation for Quality Management (EFQM) Excellence Model in a Low Voltage Switchgear Compan," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(S11), pages 1064-1064.
    8. Stefania-Cristina Curea & Eduard Dinu & Paul Prisecaru, 2017. "The Analysis of the Correlation between the Degree of Market Concentration and the Level of Consumer Protection," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(45), pages 339-339, May.
    9. Gabriela Prelipcean & Mircea Boscoianu, 2012. "Aspects Regarding the Impact of the "Rabla" Program and the "Casa Verde" Program on the Ecological Consumption in Romania," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(31), pages 25-37, February.
    10. Newburry, William & Gardberg, Naomi A. & Sanchez, Juan I., 2014. "Employer Attractiveness in Latin America: The Association Among Foreignness, Internationalization and Talent Recruitment," Journal of International Management, Elsevier, vol. 20(3), pages 327-344.
    11. Raccanello, Kristiano & Romero-García, David Arturo, 2012. "Prácticas predatorias y crédito al consumidor," eseconomía, Escuela Superior de Economía, Instituto Politécnico Nacional, vol. 0(36), pages 7-43, cuarto tr.
    12. Thorsten Beck & Samuel Munzele Maimbo & Issa Faye & Thouraya Triki, 2011. "Financing Africa : Through the Crisis and Beyond," World Bank Publications - Books, The World Bank Group, number 2355.
    13. Ramona Pîrvu & Roxana Bădîrcea, 2013. "Historical study regarding the protection of consumers within the electric energy and natural gas markets," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 15(34), pages 385-400, June.
    14. Morgan, Peter J. & Zhang, Yan (ed.), 2019. "Financial Inclusion, Regulation, Literacy, and Education in Central Asia and South Caucasus," ADBI Books, Asian Development Bank Institute, number 3, Décembre.
    15. C Gopinath & Antonin Ricard, 2013. "Executives' attitudes towards globalisation," Post-Print hal-03577596, HAL.
    16. Mohammad, Shoeb & Husted, Bryan, 2023. "Skilled workforces and Law-abiding organizational climates in emerging markets," Journal of Business Research, Elsevier, vol. 158(C).
    17. Feng, Yanchao & Liu, Gaoxiang & Meng, Xiangxu & Jiang, Kai & Huang, Rongbing & Zhang, Ci & Shi, Jiaxin & Pan, Yuxi, 2024. "How does digital government affect carbon intensity at the global level? New perspective of resource allocation optimization," Resources Policy, Elsevier, vol. 94(C).
    18. Dan Armeanu & Nicolae Istudor & Sgârdea Marian Florinel & Ana-Maria Burca, 2014. "Analysis of the Romanian Insurance Market Based on Ensuring and Exercising Consumers` Right to Claim," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 16(36), pages 550-550, May.
    19. Habib Ahmed & Ili Rahilah Ibrahim, 2018. "Financial Consumer Protection Regime in Malaysia: Assessment of the Legal and Regulatory Framework," Journal of Consumer Policy, Springer, vol. 41(2), pages 159-175, June.
    20. Angela Romagnoli & Maurizio Trifilidis, 2015. "Does Financial Education at School work? Evidence from Italy," Rivista Bancaria - Minerva Bancaria, Istituto di Cultura Bancaria Francesco Parrillo, issue 1, January -.

    More about this item

    Keywords

    consumer protection; consumer complaints; redress measures; illicit commercial practices; product safety;
    All these keywords.

    JEL classification:

    • D18 - Microeconomics - - Household Behavior - - - Consumer Protection
    • D10 - Microeconomics - - Household Behavior - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aes:amfeco:v:36:y:2014:i:16:p:517. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Valentin Dumitru (email available below). General contact details of provider: https://edirc.repec.org/data/aseeero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.